Fatma Al-Moallem
Al Qatif,Eastern Province
Summary
Reliable Medical Records Clerk with 15 years of experience receiving, routing, filing and delivering wide range of medical documentation. A highly skilled receptionist and insurance specialist. Energetic and focused with strong organizational skills.
Overview
19
19
years of professional experience
Work History
Medical Records Technician
Alfaraby Dispensary
Dammam, Eastern Province
04.2016 - Current
- Accurately and accordingly processed changes to patient registrations and records.
- Updated patient healthcare records, scanning and attaching documents as required.
- Ensured medical records information was readily available through close collaboration.
- Prepared reports for performance review and improvement activities.
- Handled insurance queries from quotation stage to renewal.
- Reviewed new insurance products from carriers to determine suitability for client needs.
- Collected and provided patient information to relevant medical professionals.
- Scheduled patient appointments
- Maintained timely check-in services, noting patient arrivals for efficient appointment running.
- Updated patient records for continued compliance with policies.
Receptionist
Saad Specialist Hospital
KHOBAR, Saudi Arabia
11.2012 - 03.2015
- Managed digital and manual filing systems.
- Worked flexibly with colleagues to cover shifts and provide continuous front-desk coverage.
- Prepared patient documents for medical appointments.
- Collaborated with medical staff to facilitate smooth patient flow and efficient clinic operations.
Medical records clerk
Al Faraby Dispensary
Dammam , Saudi Arabia
05.2005 - 05.2010
Education
Diploma of Higher Education - Medical Records
King Saud University
Riyadh, Riyadh Region 04.2001 -
Skills
- Electronic health record (EHR) systems
- Microsoft office skills
- Customer service
- Medical terminology
- Data handling and processing
- Medical record audits
- Admission and discharge record management
- Excellent written and verbal communication
- Insurance processing
Languages
Arabic
Native
English
Intermediate
Timeline
Medical Records Technician
Alfaraby Dispensary
04.2016 - Current
Receptionist
Saad Specialist Hospital
11.2012 - 03.2015
Medical records clerk
Al Faraby Dispensary
05.2005 - 05.2010
Diploma of Higher Education - Medical Records
King Saud University
04.2001 -
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