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Fatma Bin Shabib
Health Policy and Strategy Expert
Summary
Senior Consultant with rooted knowledge and experience in healthcare strategies and policies. Currently part of the Sustainable Development Department Team in the Strategy and Policy Sector of The General Secretariat of the Executive Council of Dubai.
Overview
18
18
years of professional experience
22
22
years of post-secondary education
5
5
Certifications
4
4
Languages
Work History
Senior Consultant
The Executive Council Of Dubai
11.2023 - Current
- Review Health Strategies and Presented key findings and recommendations to executive-level stakeholders, effectively communicating key insights and action plans.
- Review and support the development of health related federal and local laws and resolutions.
- Oversee the strategic performance of Health Authorities in Dubai.
- Support the development and roll out of Dubai Agenda.
- Develop Public Policies related to health and oversee their rollout and implementation.
- Project manage specific projects between local entities.
- Evaluated existing internal operational processes, recommending improvements to increased operational efficiency.
- Built strong relationships with stakeholders through consistent communication and proactive problem-solving efforts.
- Mentored junior team members, helping them enhance their skills and contribute more effectively to projects.
Head of Health Policy Development Section
Dubai Health Authority
11.2019 - Current
- Lead on regulatory health policies development in the Health Regulations Sector in DHA.
- Taking part in several law and cabinet decision committees.
- Participated in few public health policy task force teams.
- Lead on the development of several COVID-19 related guidelines, standards and policies.
- Supported the seamless merging of DHCC with DHA.
- Gained extensive knowledge in data entry, analysis and reporting.
- Provided professional services and support in a dynamic work environment.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Skilled at working independently and collaboratively in a team environment.
- Proved successful working within tight deadlines and a fast-paced environment.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Resolved problems, improved operations and provided exceptional service.
- Developed strong communication and organizational skills through working on group projects.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Senior Health Policy Specialist
Dubai Health Authority
01.2019 - 10.2019
- Started in Monitoring and Evaluation section of Health Policies and Standards Department in Health Regulations Sector, where the first tasks handled where the development of the department's internal processes (ARIS) and setting the department's goals and KPI's in alignment with DHA's strategy. Then moved to the Health Policy Development Section, where I was involved in the development of regulatory health policies.
- Co-headed the sector's performance committee as well as took part in several committees related to regulations and health insurance.
- Demonstrated creativity and resourcefulness through development of innovative solutions.
- Worked flexible hours across night, weekend and holiday shifts.
- Identified issues, analyzed information and provided solutions to problems.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Worked effectively in fast-paced environments.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked well in a team setting, providing support and guidance.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Senior Health Services Specialist
Dubai Health Authority
05.2018 - 12.2018
- Proven ability to learn quickly and adapt to new situations.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Passionate about learning and committed to continual improvement.
- Strengthened communication skills through regular interactions with others.
- Provided professional services and support in dynamic work environment.
- Cultivated interpersonal skills by building positive relationships with others.
- Managed two TPAs for both SAADA and ENAYA programs and overlooked. the. TPA's performance.
- Worked with actuarial company and used analytical and problem-solving skills to develop effective solutions for challenging situations.
- Initiated home-care and durable medical equipment coverage programs in ENAYA.
- Lead flu vaccination program in ENAYA and SAADA.
- Supported claim audits at healthcare providers for both programs.
Health Services Specialist
Dubai Health Authority
12.2015 - 04.2018
- Contacted insurance companies to discuss and resolve unpaid claims and incorrectly paid claims.
- Developed relationships with providers and networks to achieve favorable client services.
- Monitored changes in health insurance laws and regulations to verify continuous compliance.
- Provided comprehensive customer service to drive client satisfaction.
- Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
- Monitored customer feedback and identified areas of improvement.
- Negotiated contracts and terms of sale with potential stakeholders.
- Assisted in development of table of benefits for SAADA insurance programs.
- Developed insulin pump coverage program for Type I Diabetes patients and over saw implementation with 70-80% enhancement in patients HbA1c levels.
- Developed Home Nursing and Care Giver Training Programs, which delivered annual cost containment of 40-50% for patients with long term hospital stay.
Pediatric Resident
Dubai Health Authority
09.2008 - 06.2010
- Met with new parents and parents-to-be to inform and educate on care of newborns.
- Assessed developmental progress to foster mental and physical wellness in pediatric patients.
- Diagnosed and treated patients suffering from chronic conditions.
- Monitored post-operative recovery and educated patients on at-home recovery.
- Monitored childhood developmental markers such as weight, height and blood pressure to screen for abnormalities
- Administered required vaccinations and advocated for adherence to vaccination schedule for best disease prevention.
- Teamed with other physicians, specialists, and health care providers to provide well-rounded care for complex cases.
- Scored in top 5% of residency exam.
Intern House Officer
Dubai Health Authority
08.2006 - 07.2007
- Wrote detailed and professional progress notes for each patient, outlining notable events and examinations findings.
- Completed daily rounds to check on patients and identify any reasons for concern.
- Aided in communication and authorizations with patient and caregivers.
- Collected and transported laboratory specimens used in diagnostics and ongoing patient monitoring.
- Assisted with research projects by compiling and organizing medical data from reports and patient interviews.
- Collaborated with treatment team to implement optimal protocols.
- Assisted in organizing patient files and internal policies in preparation for JCI accreditation.
- Worked well during long hour shifts, on calls for 12, 24 and 48hrs.
- Demonstrated respect, friendliness and willingness to help wherever needed
- Self-motivated, with a strong sense of personal responsibility
Education
M.D. -
Dubai Medical College For Girls
Dubai,UAE 08.2002 - 07.2008
High School Diploma -
Al Mawakeb School
Dubai, UAE 09.1990 - 06.2002
Masters in Public Policy - Health
Mohammed Bin Rashed School of Government
Dubai, UAE 01.2019 - 06.2021
Data Analysis For Management Certificate - Data Analysis
London School of Economics
London, UK 03.2021 - 05.2023
Leadership in Healthcare - Leadership in Healthcare
Harvard Medical School
USA 10.2018 - 10.2018
Skills
Policy Development and Enforcement
undefinedAccomplishments
Designing and leading several population health programs in SAADA and ENAYA health insurance.
Enhancing the document development process for the health policies and standards department.
Initiating and establishing the bed management center during COVID-19.
Team member of the COVID-19 command and control center.
Developing standards and policies for the containment of COVID-19.
Part of Public Policy teams (Centers of Excellence and NCD)
Lead on the development of the Standards for Addiction Rehabilitation Centers.
Member of several committees, including Health Insurance, Scientific committee for Dubai Health Forum and others.
Affiliations
UAE public health association
JCI, Sustainability Standards
Software
Microsoft excel
Microsoft power point
Tableau
Regenerative AI
Certification
Human Health and Climate Change, WHO
Interests
Healthcare Reform
Sustainability in Healthcare
Wellness and Wellbeing
Health Regulations and Policies
Health Equity
Timeline
Senior Consultant
The Executive Council Of Dubai
11.2023 - Current
Sustainability in Healthcare, ACHS
04-2023
Leadership Skills
01-2023
Introduction to International Health Regulations, WHO
05-2021
Human Health and Climate Change, WHO
04-2021
Data Analysis For Management Certificate - Data Analysis
London School of Economics
03.2021 - 05.2023
Foresight to Codesign, DFF
02-2020
Head of Health Policy Development Section
Dubai Health Authority
11.2019 - Current
Senior Health Policy Specialist
Dubai Health Authority
01.2019 - 10.2019
Masters in Public Policy - Health
Mohammed Bin Rashed School of Government
01.2019 - 06.2021
Leadership in Healthcare - Leadership in Healthcare
Harvard Medical School
10.2018 - 10.2018
Senior Health Services Specialist
Dubai Health Authority
05.2018 - 12.2018
Health Services Specialist
Dubai Health Authority
12.2015 - 04.2018
Pediatric Resident
Dubai Health Authority
09.2008 - 06.2010
Intern House Officer
Dubai Health Authority
08.2006 - 07.2007
M.D. -
Dubai Medical College For Girls
08.2002 - 07.2008
High School Diploma -
Al Mawakeb School
09.1990 - 06.2002
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