FATMA SHERIF EL SAYED
Abu Dhabi,UAE
Summary
Dedicated and energetic Assistant Team Leader with experience in customer service, cashier tasks, and entertainment. Skilled in running games, helping team leaders, and organizing birthday parties. Proficient in face painting and creating a fun environment for guests. Committed to providing high-quality service and ensuring a smooth customer experience
Overview
2
2
years of professional experience
Work History
GSA, Cashier & Face painting artist
Adrenark Adventure
Abu Dhabi
04.2023 - Current
- Operate and manage game stations, ensuring customer satisfaction and safety.
- Perform cashier duties, handling transactions accurately and efficiently.
- Organize and assisting in organizing and managing birthday events.
- Provide face painting services, enhancing the entertainment experience for children.
- Provided warm, positive customer care from arrival to departure, encouraging return visits and repeat spending.
- Greeted and checked-in guests promptly and professionally.
- Maintained excellent product and service knowledge to offer helpful customer guidance.
- Consistently achieved service rating targets, managing customer enquiries with personalised care and attention.
- Facilitated check-in and check-out procedures for guests.
- Delivered first class customer care through polite, professional service.
- Addressed questions, escalating issues and complaints to management.
Host & Cashier
Pixoul Gaming
Abu Dhabi
09.2022 - Current
- Welcomed and assisted guests, ensuring a positive customer experience.
- Handled cashier duties, including processing transactions accurately.
- Operated VR gaming stations, providing instructions and ensuring customer safety.
- Maintained cleanliness and functionality of gaming equipment.
- Supported team members in delivering high-quality service.
Education
Bachelor - Early Children Education
Mansoura University
Skills
- Cash Handling & POS Systems
- Multi-tasking
- Customer Service & Engagement
- Game Operations & Safety
- Event Planning & Coordination
- Face Painting & Creativity
- Conflict Resolution & Problem-Solving
- Strong Communication & Interpersonal Skills
- Virtual Reality (VR) Gaming Operations
Languages
Arabic
Native
English
Advanced
Timeline
GSA, Cashier & Face painting artist
Adrenark Adventure
04.2023 - Current
Host & Cashier
Pixoul Gaming
09.2022 - Current
Bachelor - Early Children Education
Mansoura University
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