Fauza Masibo
Abu Dhabi
Summary
Proven Sales and Marketing Officer at Alfahuzan Boutique, adept in cash handling and fostering client relationships, significantly increased market share through innovative strategies and exceptional customer service. Skillfully meets sales goals with attention to detail and sales expertise, ensuring standout customer experiences and repeat business.
Overview
8
8
years of professional experience
Work History
Sales Assistant
Noon Noon Sales Company
2021.01 - 2024.05
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Sales and Marketing Officer
Alfahuzan Boutique
2016.04 - 2019.06
- Implemented innovative promotional tactics that captured consumer attention, resulting in increased market share over competitors.
- Analyzed market trends to adapt sales strategies, ensuring consistent growth in a competitive landscape.
- Built strong relationships with clients through exceptional customer service, leading to increased repeat business.
- Designed and executed email marketing campaigns that increased open rates, click-through rates, and lead generation.
Education
Diploma - Guidance And Counseling
03.2017
Certificate - Child Development And Children's Ministry
08.2014
Skills
- Cash Handling
- Goal-Oriented
- Stock management
- Sales expertise
- Point of sale operation
- Customer Service
- Attention to Detail
- Meeting Sales Goals
Languages
English
Advanced (C1)
Arabic
Beginner (A1)
Timeline
Sales Assistant - Noon Noon Sales Company
2021.01 - 2024.05
Sales and Marketing Officer - Alfahuzan Boutique
2016.04 - 2019.06
YMCA COMPREHENSIVE INSTITUTE - Diploma, Guidance And Counseling
Uganda Christian University - Certificate , Child Development And Children's Ministry
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