FAWAZ KHAN
DUBAI,United Arab Emirates
Summary
Experienced operations professional with expertise in operations management, process optimisation, and logistics coordination. Demonstrates a strong understanding of supply chain dynamics, inventory control, and budget administration to drive efficiency and cost-effectiveness. Skilled in implementing warehouse operating procedures and delivering customer service excellence through resourceful decision-making. Committed to leveraging these competencies to streamline processes and support organisational growth.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work History
Senior operations officer
Mccoy Global Fze
Dubai, UAE
06.2024 - Current
- Implemented cost reduction measures, helping to decrease expenditure significantly.
- Introduced risk-mitigation protocols, decreasing likelihood of operational disruptions.
- Strengthened team efficiency by implementing streamlined operational procedures.
- Oversaw project timelines for successful delivery within specified deadlines.
- Updated procedural documentation, guaranteeing consistent execution of daily tasks.
- Enhanced customer satisfaction through timely resolution of service issues.
- Built strong vendor relationships for better pricing negotiations.
- Managed supply chain logistics, enhancing delivery times.
Operation analyst
Epdesa Middle east
Dubai
01.2022 - 06.2024
- Maintained high standards of data integrity through rigorous quality checks.
- Enhanced operational efficiency by streamlining workflow procedures.
- Enhanced customer satisfaction with improved service delivery.
- Facilitated seamless communication between departments.
- Managed inventory for smoother production flow.
- Coordinated logistics, resulting in on-time deliveries.
- Oversaw daily operations, ensuring smooth running of the business.
- Implemented new technologies for operational efficiency.
sales and Operations officer
Hazel Middle East Fzc
Dubai, UAE
06.2018 - 01.2022
- Analysed market trends for competitive positioning of products and services.
- Ensured regulatory compliance by implementing stringent policies and procedures.
- Managed sales and operations teams to increase overall productivity.
- Led strategic planning meetings with key stakeholders to drive growth.
- Coordinated interdepartmental activities for seamless collaboration.
- Identified performance gaps through regular assessment of operations procedures.
- Planned daily operations to maximise productivity, monitoring KPIs to promote consistent progress towards targets.
- Monitored inventory needs and worked with procurement team to facilitate supply chain operations.
Education
Bachelor of Science - Petro-Chemicals
Mahatma Ghandi university
India 06.2005 - 03.2008
Skills
- Operations management
- Process optimisation
- Supply chain understanding
- Logistics coordination
- Inventory control
- Budget administration
- Customer service excellence
- Resourceful decision-making
- Warehouse operating procedures
Languages
English
Fluent
Hindi
Fluent
Malayalam
Fluent
Tamil
Fluent
Affiliations
- Exploring
Timeline
Senior operations officer
Mccoy Global Fze
06.2024 - Current
Operation analyst
Epdesa Middle east
01.2022 - 06.2024
sales and Operations officer
Hazel Middle East Fzc
06.2018 - 01.2022
Bachelor of Science - Petro-Chemicals
Mahatma Ghandi university
06.2005 - 03.2008
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