Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Fayda Metwaly

Dubai

Summary

Working in sales field for more than 5 years between different industries, with always focusing to meet the employer's expectations and exceed

Overview

4
4
years of professional experience

Work History

Sales Representative

Etisalat
03.2021 - Current
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.

Sales Coordinator

H&M
03.2019 - 03.2021
  • Kept detailed records of sales and customer information in CRM software, updating database regularly to maintain top-notch service.
  • Improved productivity by increasing customer communication and responding to feedback.
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
  • Compiled client profiles and entered information into operating system.

Education

Bachelor of Business - Business Administration

Mansoura University
Egypt
06.2015

Skills

  • Territory Cultivation
  • Monitoring
  • Speaking
  • Complex Problem-Solving
  • Sales & Marketing
  • Accountability

Languages

Arabic
Bilingual or Proficient (C2)
English
Upper intermediate (B2)

Timeline

Sales Representative

Etisalat
03.2021 - Current

Sales Coordinator

H&M
03.2019 - 03.2021

Bachelor of Business - Business Administration

Mansoura University

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Fayda Metwaly