FAYIS K

Sales Executive

Rock Vock Retails Trading

01.2022 - 07.2024

Delivered outstanding customer service, improving retention and satisfaction.
Consistently achieved sales targets through proactive engagement and product expertise.
Managed merchandising, product displays, and inventory for optimized store performance.
Supported team promotions and seasonal campaigns to boost sales.
Handled billing, returns, and customer inquiries with professionalism.
Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
Negotiated contract terms with clients, securing favorable conditions for both parties while maximizing profitability.
Expanded market share with strategic territory planning and targeted prospecting.
Streamlined sales process to improve efficiency, reduce cycle time, and close deals faster.
Managed pipeline efficiently, prioritizing tasks according to urgency/importance while maintaining focus on long-term objectives.
Led cross-functional teams to support sales objectives, fostering collaboration between sales, marketing, and product development.
Increased market share with comprehensive competitor analysis and tailored marketing strategies.
Optimized sales funnel management, enhancing lead generation and conversion rates.
Researched sales opportunities and possible leads to exceed sales goals and increase profits.
Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
Implemented CRM system for better customer tracking, leading to improved follow-up processes and higher conversion rates.