Fazalullah Muhammad Rafiq
Dubai
Summary
Skilled Branch Manager with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills.
Overview
6
6
years of professional experience
4
4
Languages
Work History
Branch Manager
Supervisor
07.2010 - 05.2016
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
Education
Diploma - Science Course
Pakistan Academy
Dubai04.2008
Skills
- Branch Operations Management
- Customer Service
- Customer Relationships
- Excellent time management skills
- Coaching and Mentoring
- Client Relationship Management
Languages
Arabic
Advanced (C1)
English
Upper intermediate (B2)
Urdu
Bilingual or Proficient (C2)
Persian
Bilingual or Proficient (C2)
Timeline
Branch Manager
Supervisor
07.2010 - 05.2016
Diploma - Science Course
Pakistan Academy
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteImportant To Me
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