FAZIL K. K

• Coordinating vessel schedules, load lists, gate-in deadlines, and export/import documentation via Dubai Trade on daily basis.
• Preparing and finalizing Load Lists, Export Declarations, and Bills of Lading for submission to shipping lines on daily basis.
• Ensuring timely container gate-in and compliance with vessel operator requirements on daily basis.
• Verifying import documents on Dubai Trade and issuing Delivery Orders (D.O) to consignees accordingly on daily basis.
• Submitting vessel manifests to POD agents and following up on B/L release and container loading.
• Issuance of CROs for export shipments.
• Sending arrival notices to consignees and following up for empty container (MT) returns on daily basis.
• Issuing detention and demurrage invoices for containers exceeding free time on daily basis.
• Supporting the accounts team by providing SOAs for clients and POD agents on daily basis.
• Managing third-party transportation and coordinating container capacity with shipping lines.
• Processing pre-alerts, discharge lists, and manifest uploads in Dubai Trade as per vessel rotation on daily basis.
• Monitoring MRN/NOC issuance, sending arrival notices, and coordinating DDO issuance on daily basis.
• Preparing import invoices as per tariff and validating documents for B/L or seaway bill release.
• Tracking container returns and maintaining updated inventory records.
• Issuing MT acceptance for empty container returns to port on daily basis.
• Preparing and sharing Tonnage /CBM details with pricing to plan the T/S shipments accordingly.
• Coordinating damaged container reports with Mr. Abhiram and collecting repair charges from customers on daily basis.
• Managing trading shipments from the time of sailing at POL until customs clearance and MT return to port on daily basis. Current Position: Asst. Manager- Operations & Customer Service. Since SEPT 22nd

• Negotiate with Forwarder to the lowest best price with comprehensive payment terms.
• Approve bookings for container and freight pick up, and ensure coordination for shipments and managing heavy/oversized cargoes through Sea freight using special equipments (Flat rack,open Tops, break bulk & RORO - MAFI loading).
• Prepares quotations/rates for local & overseas clients for both Air and Sea Shipments, Assist customer's inquiries, complaints and issues.
• Take responsibility for the shipment from its origin country until the shipment is delivered to the Warehouse.
• Assist to prepare Authorization letter and send to forwarder together with shipping documents for clearance of the goods from the port.
• Seek innovative ways to improve service and cost, which will include both technological and process improvements.
• Efficient handling of Mirsal II declaration for Import and Export shipments, review and identify the customs documentation requirements.
• Managing the entire process of sea-air, air-air transshipment operations, well knowledge of free zone, GCC Countries documentation.
• Educating and providing training to the sales team and new joiners about complete logistic procedures.
• Identify ideal pricing structures and sales funnels.
• Prepare quote and Invoice for Clients upon request.
• Managed customs processes (Mirsal II, e-gate passes, COOs, NR claims)
• Organized transport logistics, permits (including DG), and clearance.
• Oversaw transshipments and managed import schedules & delivery orders.
• Communicate findings effectively to relevant departments of the company.
• Address issues and concerns raised by team members relating to pricing suggestions.
• Ensure appropriate coordination between land, marine, and air operations crews in different locations.

• Ensure effective liaison with agents and coordinated arrangement of shipments.
• Communicate and coordinate with shipping lines, air lines, agents and co-loaders with regards to rates, booking.
• Process all types of required customs documents through customs portal and prepare the additional documents like certificate of origin, EXIT/ENTRY certificates, E-gate passes and NR claims, Deposit refund claim.
• Negotiate with Forwarder to the lowest best price with comprehensive payment terms.
• Approve bookings for container and freight pick up, and ensure coordination for shipments.
• Take responsibility for the shipment from its origin country until the shipment is delivered to the Warehouse.
• Assist to prepare Authorization letter and send to forwarder together with shipping documents for clearance of the goods from the port.
• Seek innovative ways to improve service and cost, which will include both technological and process improvements.
• Identify ideal pricing structures and sales funnels.
• Address issues and concerns raised by team members relating to pricing suggestions.
• Ensure appropriate coordination between land, marine, and air operations crews in different locations.

• Coordinate inbound and outbound activities with DNATA and CAL.
• Make sure all outbound flights carry our loads as planned and inbound alerts and recovery are completed in a timely manner.
• Ensure all processes are followed within the agreed guideline.
• Management of CALMS, NMIV and flight plan to make sure our accuracy levels are high.
• Follow all GSOP guidelines and make sure we are compliant at all times.
• Ensure we follow all G-SOP guidelines and work towards a healthy workplace.