MUHAMMAD AFSAL KEERANTAKATH
Dubai
Summary
Dedicated and versatile professional with over 10 years of experience in cashiering, retail sales, office administration, store supervision, and merchandising. Proven expertise in managing financial transactions, implementing effective inventory control measures, and delivering exceptional customer service. Proficient in various software applications, including Point of Sale (POS) systems, Tally ERP 9, Odoo ERP, and the Microsoft Office Suite. Recognized for strong leadership abilities, problem-solving skills, and exceptional organizational capabilities. Prepared to contribute to a dynamic team in a customer service or administrative role.
Overview
12
12
years of professional experience
Work History
Sales Manager
Deco Layers Interiors & Hardwares
06.2024 - Current
- Directed daily retail operations and supervised a team of store staff, ensuring sales targets were met
- Managed all aspects of billing and cash reconciliation, maintaining accurate financial records
- Assisted with administrative duties, including office documentation, reporting, and inter-departmental coordination
- Provided high-level customer support, offering expert product recommendations to drive sales
Sales In-Charge
City Glass Mart
12.2018 - 05.2024
- Managed daily cashier operations and retail sales, consistently meeting and exceeding sales goals
- Supported office functions by performing stock updates and maintaining precise billing records
- Oversaw store inventory, managed purchasing, and coordinated with suppliers to ensure optimal stock levels
- Trained and mentored new staff on sales techniques and customer engagement strategies
- Executed social media promotions to enhance brand visibility and attract new customers
Cashier cum Supervisor
Baniyas Spike Group of Companies
01.2014 - 12.2018
- Efficiently processed customer payments using POS systems and managed daily cash balances
- Supervised a team of cashiers, ensuring smooth store operations and adherence to company policies
- Prepared and submitted daily sales reports and updated the client database
- Assisted management with various administrative duties and created staff schedules
- Resolved customer queries and complaints to ensure high levels of service satisfaction
Education
High School Diploma -
Board of Higher Secondary Education, Kerala - Kannur University
01.2011
Skills
- Cash handling expertise
- Retail management
- Office administration
- Client relationship management
- Leadership development
- Proficient in Tally ERP9
- Odoo ERP management
- Experienced with Microsoft Office 365
Personal Information
Available: Available to Join Immediately
Training
Higher Secondary Education, Board of Higher Secondary Education, Kerala, 2010 - 2011
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Arabic
Elementary (A2)
Malayalam
Bilingual or Proficient (C2)
Tamil
Upper intermediate (B2)
Timeline
Sales Manager
Deco Layers Interiors & Hardwares
06.2024 - Current
Sales In-Charge
City Glass Mart
12.2018 - 05.2024
Cashier cum Supervisor
Baniyas Spike Group of Companies
01.2014 - 12.2018
High School Diploma -
Board of Higher Secondary Education, Kerala - Kannur University