Summary
Overview
Work History
Education
Skills
Personal Information
Training
Languages
Timeline
SalesManager

MUHAMMAD AFSAL KEERANTAKATH

Dubai

Summary

Dedicated and versatile professional with over 10 years of experience in cashiering, retail sales, office administration, store supervision, and merchandising. Proven expertise in managing financial transactions, implementing effective inventory control measures, and delivering exceptional customer service. Proficient in various software applications, including Point of Sale (POS) systems, Tally ERP 9, Odoo ERP, and the Microsoft Office Suite. Recognized for strong leadership abilities, problem-solving skills, and exceptional organizational capabilities. Prepared to contribute to a dynamic team in a customer service or administrative role.

Overview

12
12
years of professional experience

Work History

Sales Manager

Deco Layers Interiors & Hardwares
06.2024 - Current
  • Directed daily retail operations and supervised a team of store staff, ensuring sales targets were met
  • Managed all aspects of billing and cash reconciliation, maintaining accurate financial records
  • Assisted with administrative duties, including office documentation, reporting, and inter-departmental coordination
  • Provided high-level customer support, offering expert product recommendations to drive sales

Sales In-Charge

City Glass Mart
12.2018 - 05.2024
  • Managed daily cashier operations and retail sales, consistently meeting and exceeding sales goals
  • Supported office functions by performing stock updates and maintaining precise billing records
  • Oversaw store inventory, managed purchasing, and coordinated with suppliers to ensure optimal stock levels
  • Trained and mentored new staff on sales techniques and customer engagement strategies
  • Executed social media promotions to enhance brand visibility and attract new customers

Cashier cum Supervisor

Baniyas Spike Group of Companies
01.2014 - 12.2018
  • Efficiently processed customer payments using POS systems and managed daily cash balances
  • Supervised a team of cashiers, ensuring smooth store operations and adherence to company policies
  • Prepared and submitted daily sales reports and updated the client database
  • Assisted management with various administrative duties and created staff schedules
  • Resolved customer queries and complaints to ensure high levels of service satisfaction

Education

High School Diploma -

Board of Higher Secondary Education, Kerala - Kannur University
01.2011

Skills

  • Cash handling expertise
  • Retail management
  • Office administration
  • Client relationship management
  • Leadership development
  • Proficient in Tally ERP9
  • Odoo ERP management
  • Experienced with Microsoft Office 365

Personal Information

Available: Available to Join Immediately

Training

Higher Secondary Education, Board of Higher Secondary Education, Kerala, 2010 - 2011

Languages

English
Advanced (C1)
Hindi
Advanced (C1)
Arabic
Elementary (A2)
Malayalam
Bilingual or Proficient (C2)
Tamil
Upper intermediate (B2)

Timeline

Sales Manager

Deco Layers Interiors & Hardwares
06.2024 - Current

Sales In-Charge

City Glass Mart
12.2018 - 05.2024

Cashier cum Supervisor

Baniyas Spike Group of Companies
01.2014 - 12.2018

High School Diploma -

Board of Higher Secondary Education, Kerala - Kannur University
MUHAMMAD AFSAL KEERANTAKATH