Summary
Overview
Work History
Education
Skills
Timeline
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Fekadu Tolera

Fekadu Tolera

Hospitality
Ras Al Khaima

Summary

Customer-centered Bellman offering 6 month of experience interacting with sophisticated clientele. Great at prioritizing tasks and resolving issues with calm demeanor and timely solutions. Effective communicator with proven history of tact, diplomacy and professionalism. Polished Hospitality professional with history of success in high-volume environments. Top-notch communicator adept at providing pleasant and personable service while maintaining efficiency. Service-oriented with excellent organization and task-management skills. Dedicated Bellman with a solid work history. Highly effective at providing excellent service and enjoys working with all sorts of personality types. Looking to join a terrific hospitality establishment.

Overview

2
2

Year of professional experience in modeling and Acting

3
3
years of post-secondary education

Work History

Bellman

Radisson Resort Marjan Island
Ras Al Khaimah, marjan island
02.2022 - Current
  • Transferred luggage, bags and other items from vehicles and main lobby to and from guest rooms with wheeled cart.
  • Explained important features of guest rooms to travelers.
  • Greeted arriving guests and assisted with luggage, sports equipment and pets.
  • Responded immediately to any guest requests or concerns and promptly resolved issues.
  • Notified front desk manager of any guest issues in need of additional attention.
  • Posted and maintained public area signage for hotel.
  • Provided guests with information regarding hotel's amenities, local attractions, nightlife, dining options, museums and concerts.
  • Escorted guests to assigned rooms and transported luggage.

Education

Bachelor of Arts - Economics

Arba Minch University
Ethiopia
02.2016 - 06.2019

Skills

Team Building

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Timeline

Bellman

Radisson Resort Marjan Island
02.2022 - Current

Bachelor of Arts - Economics

Arba Minch University
02.2016 - 06.2019
Fekadu ToleraHospitality