Felix Tumwekwatse
Administrator
Dubai
Summary
Organised Office Administrator skilled in managing correspondence and maintaining office records. Facilitates effective communication and supports team operations through timely responses and problem-solving. Commits to upholding confidentiality and data integrity while improving operational efficiency. Adaptable professional demonstrating strengths in customer service and administrative support. Engages effectively with diverse teams to enhance operational flow and resolve challenges. Committed to fostering positive environments and delivering quality results across various roles. Responsible individual consistently meets and surpasses customer expectations. Manages time efficiently, completing scheduled tasks to tight deadlines. Executes cleaning jobs to exact specifications for maximum customer satisfaction. Demonstrates respect and organisation working independently and in teams. Productive employee with proven track record of successful project management and producing quality outcomes through leadership and team motivation. Works with clients to determine requirements and provide excellent service.
Overview
8
8
years of professional experience
Work History
Aircraft Cleaner
Dulsco
Dubai, UAE
01.2025 - Current
- Worked efficiently under tight schedules to prepare aircraft for timely departures.
- Cleaned and restocked aircraft lavatories with necessary supplies for passenger comfort.
- Maintained cleanliness and order within aircraft cabins, adhering to strict hygiene standards.
- Reported any found items or discrepancies to supervisory staff for appropriate action.
- Assisted in the deep cleaning of aircraft during maintenance periods or downtime.
- Removed rubbish and debris from seating areas, overhead lockers, and aisles.
- Disinfected surfaces and touchpoints, reducing the spread of germs and viruses.
- Adhered to airline safety procedures during cleaning operations, promoting a safe working environment.
- Participated in training sessions to stay updated on cleaning techniques and safety protocols.
Data Entry Operator
Mitooma District Local Government
08.2024 - 01.2025
- Created and maintained spreadsheets using Excel.
- Scanned documentation and entered into database to maintain accurate records.
- Organised files, faxed reports and scanned documents into document management system.
- Transferred data from paper formats into database systems to keep digital formats.
- Compiled and documented statistical information for weekly reports.
- Assisted with answering phone calls and emails and delivering mail to support administrative staff.
- Trained new staff on data entry procedures, software usage, and best practices to maintain quality standards.
Office Administrator
Government of Uganda
Mitooma District, Uganda
04.2023 - 01.2025
- Managed office correspondence, including emails, phone calls and mail, efficiently and promptly.
- Handled incoming calls and correspondence, providing timely responses to enquiries and bolstering company communication.
- Communicated with staff through various internal platforms to keep colleagues informed of office updates.
- Maintained confidentiality of sensitive information, adhering to data protection regulations and upholding company integrity.
- Completed data processing and processing orders into relevant systems to keep records and documentation up-to-date.
- Coordinated fast, accurate clerical work for forms, files and general data entry.
- Applied strong problem-solving skills to address and resolve office-related issues promptly, minimising disruption to business operations.
- Maintained excellent team relationships by proactively helping others with complex problem-solving tasks.
- Oversaw effective file management to keep office records up-to-date.
Special Police constable
Uganda Police
12.2020 - 05.2021
- Prepared detailed reports on daily activities, incidents, and investigations, maintaining accurate records for legal proceedings.
- Secured crime scenes to prevent contamination and preserve evidence for collection.
- Responded to emergency calls for service, providing timely assistance and support to individuals in distress.
- Patrolled designated districts in patrol cars, on bicycles and on foot.
- Patrolled assigned areas to minimise potential for public disturbance and crime.
- Arrested individuals suspected of criminal activities, following proper legal procedures to uphold justice.
- Investigated incidents of theft, vandalism, and other criminal acts, gathering evidence and interviewing witnesses.
- Managed conflict situations effectively, utilising de-escalation techniques to resolve disputes and maintain public order.
- Wrote reports on arrests made, activities performed and unusual incidents observed.
Classroom Teacher
Kigarama SS
01.2019 - 12.2020
- Prepared students for national examinations by focusing on exam techniques and key content areas, resulting in improved pass rates.
- Prepared unit and lesson plans for courses of study, following curriculum guidelines and common core standards.
- Monitored student attendance and followed up on absences to ensure compliance with school policies and support student well-being.
- Assigned homework and quizzes to gauge performance of students.
- Monitored and recorded student attendance, punctuality, and behaviour, addressing issues in accordance with school policies.
- Managed classroom behaviour through effective implementation of positive reinforcement strategies, maintaining a conducive learning environment.
Education
Bachelor of Administration and Management - Administration
Kampala International University
Kampala Uganda01-2024
Diploma of Higher Education - Administration
Kampala International University
Kampala Uganda01-2022
certificate of computer applications - information technology
Oversses Canada
Kampala Uganda 01-2019
Skills
- Time management
- Data entry
- Office administration
- Report writing
- Conflict resolution
- Team collaboration
- Customer service
- Problem solving
- Aircraft cleaning
- Attention to detail
- Work under pressure
- Decision making
- Flexibility in shifts
- Critical-thinking
- Stress management
- Mentoring and coaching
- Project Management
- Interpersonal communication
- Quality Assurance
- Crisis management
- Equipment operation
- Customer service-oriented
- Fire safety training
- Emergency procedure knowledge
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Aircraft Cleaner
Dulsco
01.2025 - Current
Data Entry Operator
Mitooma District Local Government
08.2024 - 01.2025
Office Administrator
Government of Uganda
04.2023 - 01.2025
Special Police constable
Uganda Police
12.2020 - 05.2021
Classroom Teacher
Kigarama SS
01.2019 - 12.2020
Bachelor of Administration and Management - Administration
Kampala International University
Diploma of Higher Education - Administration
Kampala International University
certificate of computer applications - information technology
Oversses Canada