FERDINAND BEYUO
DUBAI,United Arab Emirates
Summary
A dedicated professional with expertise in electronic point-of-sale systems and strategic selling techniques, demonstrating strong empathy and initiative in brand awareness promotion. Proven track record in successful up-selling, sales target achievement, and effective complaint handling. Skilled in cash handling, security compliance, and loss prevention strategies, with a focus on time optimisation and basic accounting. Committed to enhancing customer experience through demonstrations expertise and price tagging while maintaining high standards of sales reporting.
Enthusiastic Retail Sales Associate with knack for building customer relationships and boosting sales. Excel at creating engaging shopping experiences, leading to increased customer satisfaction and loyalty. Consistently recognised for excellent product knowledge and ability to drive store performance.
Overview
4
4
years of professional experience
Work history
Sales associate
U MIX FASHION
ACCRA
02.2022 - 01.2024
- Boosted store reputation with excellent customer service skills.
- Assisted in visual merchandising, improving shop floor appeal.
- Upheld company policies whilst interacting with customers and colleagues.
- Contributed to sales targets through active promotion of products.
- Promoted loyalty schemes to customers, enhancing brand loyalty.
- Provided product knowledge to customers for informed purchases.
- Established rapport with customers through attentive listening and communication.
- Dealt with returns, ensuring customer satisfaction.
- Collaborated with team members for efficient store operations.
- Handled cash transactions accurately maintaining financial integrity.
- Advised customers on product selection based on their needs.
- Collaborated effectively with team members to meet sales targets.
- Utilised excellent communication skills to provide detailed product information.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
- Addressed customer needs promptly, resulting in positive feedback and loyalty.
Sales assistant
PALACE HYPERMARKET
ACCRA , GHANA
01.2020 - 06.2022
- Demonstrated products effectively leading to increased sales conversions.
- Utilised excellent communication skills to provide detailed product information.
- Addressed customer needs promptly, resulting in positive feedback and loyalty.
- Offered personalised shopping advice to enhance customer experiences.
- Monitored trends in consumer behaviour with keen attention to detail.
- Assisted customers with product selection for optimal satisfaction.
- Conducted daily inventory checks to manage stock levels accurately.
- Collaborated effectively with team members to meet sales targets.
- Improved customer service by efficiently handling queries and complaints.
- Maintained knowledge of products and features to provide recommendations to customers.
- Took interest in customers' needs and concerns to provide throughtful advice and product recommendations.
- Updated product labelling and pricing to reflect discounts and offers.
- Collaborated with sales managers to meet target quotas.
- Helped to prevent shoplifting by reporting or escalating suspicious activity or known offenders.
- Informed customers regarding promos and warranty services to increase sales.
- Carried out active selling from initial customer greeting.
- Accepted card, cash and cheque payments in POS register system.
- Identified discrepancies in stocks through regular inventory management.
Education
Bachelor of Business Administration - BUSINESS MANAGEMENT
CAPE COAST GHANA
GHANASkills
- Electronic point-of-sale systems
- Strong empathy
- Price tagging
- Time optimisation
- Initiative taking
- Point of sale expertise
- Brand awareness promotion
- Successful up-selling
- Demonstrations expertise
- Sales target achievement
- Strategic selling techniques
- Cash handling
- Brand Promotion
- Complaint handling
- Security compliance
- Sales reporting
- Loss prevention strategies
- Basic accounting
Languages
English
Elementary
Affiliations
- FASHION
- FOOTBALL
- READING
References
References available upon request.
Timeline
Sales associate
U MIX FASHION
02.2022 - 01.2024
Sales assistant
PALACE HYPERMARKET
01.2020 - 06.2022
Bachelor of Business Administration - BUSINESS MANAGEMENT
CAPE COAST GHANA