Ferdinand Miranda

• Replaced worn components before failure, preventing costly repairs for customers.
• Repaired vehicles by identifying and resolving mechanical issues.
• Used advanced diagnostic tools for accurate fault detection.
• Collaborated with team members, improving workshop productivity.
• Performed routine checks on vehicles' systems for optimal operation.
• Followed health and safety protocols, maintaining a safe working environment.
• Worked after-hours when necessary to meet tight deadlines,.
• Improved vehicle performance with regular maintenance services.

• Conducted routine service checks and maintenance on the electrical system.
• Repaired faults in auto-electric systems including safety controls, security, lighting and air conditioning.
• Installed New systems and accessories and replaced faulty parts.
• Upgraded existing accessories such as navigation and entertainment, increasing sales by 35%
• Anticipated potential trouble areas and took steps to avoid damage and malfunction.
• Documented routine services as well as repairs.
• Assisted in the training of new staff members, promoting standards of excellence within the team.
• Devised innovative solutions to common faults, reducing downtime significantly.
• Ensured safety protocols for optimal workplace environment.
• Adhered to strict compliance measures to meet industry regulations and guidelines.
• Interpreted technical manuals and blueprints for accurate troubleshooting.
• Prioritised tasks according to urgency to meet deadlines without compromising on quality.
• Diagnosed mechanical issues, resulting in timely repairs.

Service Advisor:

• Greeting customers, answer questions about service and products and providing customers with information and advice on warranty protections, potential cost savings, and the advantages of trading versus fixing car.
• Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.
• Using knowledge of the products and services to sell or provide in-depth information about available parts and service options to customers.
• Call customers to advise them about service changes or service outcomes, schedule and book appointments, vehicle drop-off and vehicle pick up
• Maintaining positive customer relationships to ensure repeat business.

Auto Technician / Mechanic:

• Inspect vehicle engine and mechanical/electrical components to diagnose issues accurately.
• Inspect vehicle computer and electronic system to repair, maintain and upgrade.
• Conduct routine maintenance work (replacing fluids, lubricating parts etc.) aiming to vehicle functionality and longevity.
• Schedule future maintenance sessions and advise motorists on good vehicle use
• Repair or replace broken or dysfunctional parts and fix issues like leaks etc.
• Keep logs on work and issues.
• Maintain equipment and tools in good condition

• Boosted store's reputation for excellence through meticulous upkeep, product presentation and customer service.
• Conducted performance appraisals for staff members, providing constructive feedback and identifying areas for improvement.
• Managing budget and financial needs of the company.
• Maintaining statical and financial records.
• Dealing with customer queries and complains
• Maximizing profitability and setting/meeting sales target among with the other sales staff
• Maintaining good relationship with the supplier abroad
• Monitors stock levels and remind the purchasing staff if we need to replenish
• Develops strategies to make sure that cost savings and supplier performance targets are met or exceeded
• Interacts with suppliers in case of delay in delivery of supplies, receipt of damage or incorrect quantity of goods

• Assembled products efficiently, facilitating timely order fulfilment.
• Providing the parts need of the servicing area.
• Daily purchasing reports and purchasing orders and make monthly inventory.
• Weekly in and out reports for warehouse and financing department.
• Monthly payable report to be sent to accounting department.
• Communicate with local supplier to gain trust and for good relationship.
• Coordinated with team members for effective task completion.
• Managed inventory control for seamless supply chain management.
• Maintained accurate stock records for easy tracking and retrieval of goods.
• Ensured safety standards with regular equipment maintenance checks.