Summary
Overview
Work History
Education
Skills
Playing Cricket, Listening to Music
Timeline
Generic
Ferin K Joseph

Ferin K Joseph

DUBAI

Summary

Highly Motivated Sales Professional with 14 years of experience in ELV Division.

ELV Solution Provider,Networking(Active and Passive)& Security Products Distribution,B2B and B2C Experience. Plays a key role in Strategy, Planning, Analysis, Project Delivery, Client relationship ,Business Development for the company and working closely with the customers to offer custom built solutions and responsible for planning and execution of projects, requirement gathering and analysis, budgeting, client relationship, business development and implementation of comprehensive marketing plans for the firm.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Regional Sales Manager

VANTAGE SECURITY
03.2019 - Current
  • Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
  • Developed and maintained positive relationships with clients in assigned sales territories.
  • Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth.
  • Generated detailed sales reports and forecasts to analyze performance and track progress.
  • Finalized sales contracts with high-value customers.
  • Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
  • Built relationships with customers and community to establish long-term business growth.
  • Managed accounts to retain existing relationships and grow share of business.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Compiled and analyzed data to determine approaches to improve sales and performance.
  • Implemented systems and procedures to increase sales.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts
  • Generated detailed sales reports and forecasts to analyze performance and track progress
  • Built relationships with customers and community to establish long-term business growth
  • Managed accounts to retain existing relationships and grow share of business
  • Achieved sales goals and service targets by cultivating and securing new customer relationships
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base
  • Enhanced profitability by developing pipelines utilizing marketing and sales strategies
  • Delivered recommendations to long-term accounts to promote brand awareness to key audience
  • Managed revenue models, process flows, operations support and customer engagement strategies

Sales Account Manager

ICT Masaood technology services L.L.C
03.2017 - 02.2019
  • Created proposals for new and repeat customer business transactions.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Forecasted sales and established processes to achieve sales objectives and related metrics.
  • Maintained high standards of customer service by answering pricing, availability, use and credit questions accurately.

Corporate Account Manager

DATA CENTER TECHNOLOGIES LLC
09.2016 - 01.2017
  • Secured competitor business via strategic marketing, service programs.
  • Coordinated full sales lifecycle from proposal development to closings and follow-up.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.

Account Manager

ELV Systems Skeft Infotech
09.2014 - 08.2016
  • Play an integral role in new business pitches and hold responsibility for the effective on-boarding of new clients
  • Responsible for the development and achievement of sales through the direct sales channel
  • Focusing on growing and developing existing clients, together with generating new business
  • To act as the key interface between the customer and all relevant divisions
  • Understanding customers' diverse, specific business needs and applying product knowledge to meet those needs
  • Ensuring quality of service by developing a thorough and detailed knowledge of technical specifications and other features of employers' systems and processes, and then documenting them;
  • Understanding of company capabilities and service, and effectively communicates all offerings to the client.
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.

Senior Sales Account Manager

Ortus Security Systems, Ferin K Joseph, page 1
09.2009 - 08.2014
  • Managing a number of high profile and valuable contracts and accounts
  • Developing and maintaining relationships with clients
  • Preparing quotations and following up on any quotes given
  • Negotiating contracts and agreements with clients
  • Resolving complaints with account holders.
  • Identifying key accounts by analyzing their current growth, strategic importance, and future potential
  • Launching proactive sales campaigns and pursuing new business leads
  • Providing technical advice to customers on all aspects of installation and use of ELV systems(NEC,Panasonic,Avaya) ,CCTV, and networks, both before and after sale;
  • Established and cultivated solid business relationships with new or existing customers
  • Evaluated performance against goals and implemented appropriate development plans
  • Built relationships with customers and community to establish long-term business growth
  • Managed accounts to retain existing relationships and grow share of business
  • Prepared sales presentations for clients showing success and credibility of products
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases
  • Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits
  • Increased profit margins by effectively controlling budget and overhead and optimizing product turns

Software Developer

REDD Tech
09.2008 - 08.2009
  • Year) -Analyzing the client needs
  • Software Development -Documentation -Design flow chart for Illustration

Education

Master of Science - Computer Application

Anna University
Chennai, Tamil Nadu
03.2008

Bachelor of Science - Mathematics

Mahatma Gandhi University
Kottayam
03.2005

Skills

  • Business Objective Analysis
  • Sales Tracking
  • Product Line Deployment
  • Pipeline Maintenance
  • Leads Database Maintenance
  • Business Development and Planning
  • Business Analytics
  • Partnership Development
  • Negotiation Expertise
  • Client Account Management
  • Sales Forecasting

Playing Cricket, Listening to Music

Love to play and watching cricket from my childhood and Music will help me to be calm on difficult situations

Timeline

Regional Sales Manager

VANTAGE SECURITY
03.2019 - Current

Sales Account Manager

ICT Masaood technology services L.L.C
03.2017 - 02.2019

Corporate Account Manager

DATA CENTER TECHNOLOGIES LLC
09.2016 - 01.2017

Account Manager

ELV Systems Skeft Infotech
09.2014 - 08.2016

Senior Sales Account Manager

Ortus Security Systems, Ferin K Joseph, page 1
09.2009 - 08.2014

Software Developer

REDD Tech
09.2008 - 08.2009

Master of Science - Computer Application

Anna University

Bachelor of Science - Mathematics

Mahatma Gandhi University

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Ferin K Joseph