FIAZ KHAN

• Manager daily operations and conducting training on site and off site as well
• Investigated issues affecting group operations, prepared reports and helped correct problems.
• Supervised grounds, employee entrances and exits and security officers on duty.
• Streamlined processes to improve and optimise office operations.
• Maintained smooth-running business operations by delegating priorities to staff abilities.
• Operated detecting devices to screen individuals, preventing prohibited articles within restricted areas.
• Utilised Timegate to develop and maintain effective staffing rosters, consistently achieving optimal shift coverage.

• Led the effective allocation of resources, including budget, inventory, training support and team building.
• Led and managed administrative staff to maintain smooth daily operations.
• Designed and implemented training to further develop staff based on business goals.
• Ensured the proper implementation of regulations, terms and conditions as well as policies and procedures.

• Inspected access points for signs of tampering and secured against misuse.
• Used initiative and independent judgment within established guidelines to respond appropriately to security situations.
• Maintained consistent site security, enforcing rules, issuing notifications and removing violators.
• Designated tasks to achieve consistent coverage during business operating hours.
• Delivered first class customer service while maintaining professionalism.
• Upheld access control policy to prevent unauthorised entry.
• Oversaw reliable security operations with strong leadership and planning.
• Liaised with emergency services to facilitate prompt medical and legal responses.

Ensuring Exceptional Customer Service:

• Meet quality standards and customer expectations.
• Provide training and development opportunities for the security team.
• Inspect and evaluate the performance of the loss prevention department.

Additional Responsibilities:

• Analyze information and evaluate results to solve problems effectively.
• Develop liaisons with local law enforcement and emergency services.
• Provide timely updates to executives and peers

• Completed regular patrols after business hours, preventing intrusions and detecting problems.
• Completed thorough incident reports, recording exact observations, occurrences and witness statements.
• Secured cash and valuables against on-property loss or interference during transport.
• Maintained consistent site security, enforcing rules, issuing notifications and removing violators.

• Kept entrances secure with consistent visitor, personnel and package screening.
• Maintained consistent site security, enforcing rules, issuing notifications and removing violators.
• Completed thorough incident reports, recording exact observations, occurrences and witness statements.
• Identified safety risks by analysing reports and camera footage.
• Applied outstanding communication and interpersonal skills when interacting with staff and visitors.
• Collaborated with security teams and emergency services to resolve urgent situations.
• Implemented loss prevention strategies and handled shoplifters for retail clients.
• Checked ID cards and documented details in security log.
• Wrote detailed reports on property damage, theft, presence of unauthorised persons and unusual incidences.
• Reported suspicious activities and persons to law enforcement for appropriate incident management.
• Delivered emergency procedures and liaised with police, firefighters and medical staff.
• Monitored, authorised and recorded entrance and departure of vehicles and visitors.
• Secured doors and gates across office buildings and grounds, maintaining optimal security standards.
• Authorised entrance papers, granting building access and recording arrival times to maintain security.