Fidha Zaina
Dubai,UAE
Summary
To obtain a challenging position to utilize my skills and attributes to the fullest
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work history
Receptionist
Abeer Al Noor Polyclinic
Dubai, UAE
2023.06 - Current
- Enhanced customer satisfaction by efficiently managing all front desk enquiries.
- Handled appointment scheduling to ensure smooth daily operations.
- Managed phone calls, resulting in effective communication flow within the company.
- Exhibited excellent multitasking skills by balancing various responsibilities simultaneously without compromising efficiency or quality of work output.
Administration Executive
Naftro Forex and Travel Services Pvt Ltd
Kozhikode, India
2022.05 - 2023.01
- Enter data into our software and maintain client files
- Cooperate with clients to determine their needs and advise them appropriate destination, modes of transportations, travel dates, costs and accommodations
- Maintain all records related Forex and Travel department
- Issue Flight Tickets through Portals
Education
Bachelor of Business Administration - Business Administration
Devagiri College
Kozhikode 2019.06 - 2022.04
Skills
- Verbal and Written Communication
- Customer Service
- Multitasking
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Willingness to Learn New Tools and Processes
- Client Liaison
Custom
Available upon request
Personal Information
- Date of birth: 16/11/2000
- Nationality: Indian
- Marital status: Married
Timeline
Receptionist
Abeer Al Noor Polyclinic
2023.06 - Current
Administration Executive
Naftro Forex and Travel Services Pvt Ltd
2022.05 - 2023.01
Bachelor of Business Administration - Business Administration
Devagiri College
2019.06 - 2022.04