Summary
Overview
Work history
Education
Skills
Timeline
Cashier

Fiifi Paintsil

Abu Dhabi,United Arab Emirates

Summary

Dynamic hospitality professional focused on delivering the highest standards customer service. Thinks critically with can-do attitude for successful restaurant operations.


Honest Cashier capable of managing money, merchandising stock and assisting customers with locating desired items. Successful at cleaning and arranging checkout lanes to maintain professional, visual appeal. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic.

Overview

3
3
years of professional experience
2
2
years of post-secondary education

Work history

Food runner/Cashier

ACCURO
Abu Dhabi, UAE
09.2022 - Current
  • Delivered outstanding customer care with proactive sales and listening skills.
  • Counted change correctly and issued customer receipts.
  • Completed opening and closing procedures each day.
  • Checked notes carefully to spot counterfeit currency.
  • Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
  • Assisted with cashier close-down by counting drawer change and processing vouchers.
  • Scanned products quickly, memorising codes and prices for unmarked products.
  • Reduced customer wait times through optimised checkout processes.
  • Cleaned and set tables quickly after customers left to maximise restaurant capacity.
  • Increased customer loyalty by building and maintaining relationships with regular guests, memorising individual dining needs and preferences to maximise dining experience.
  • Listened to guest complaints and worked with kitchen staff or management to promptly resolve issues.
  • Provided friendly, courteous service, maximising positive customer satisfaction ratings.

Food runner

Abu Dhabi National Hotels
Abu Dhabi, UAE
07.2021 - 08.2022
  • Polished glasses and cutlery to pristine standards.
  • Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
  • Increased customer loyalty by building and maintaining relationships with regular guests, memorising individual dining needs and preferences to maximise dining experience.
  • Attended to customer's needs proactively for first-class waiting service.
  • Verified completed orders and served guests at tables.
  • Delivered food and drinks from kitchen to respective tables to meet timely expectations.
  • Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
  • Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
  • Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
  • Followed health and hygiene standards when handling food and cleaning restaurants.

Education

Diploma - Installations

Prinkolinks Institute of Technology
Ghana
05.2009 - 06.2011

Skills

  • Point Of Sale system operation
  • Guest rapport
  • Communication skills

Timeline

Food runner/Cashier

ACCURO
09.2022 - Current

Food runner

Abu Dhabi National Hotels
07.2021 - 08.2022

Diploma - Installations

Prinkolinks Institute of Technology
05.2009 - 06.2011

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Fiifi Paintsil