Finley Stevens
Dubai,UAE
Summary
Through my studies in fashion and design I am creative and passionate about fashion, skating and Skate culture
Skating has been a central part of my life for years, and through it I've developed not only a deep love for the culture but also a strong sense of dedication and perseverance. Whether I’m pushing my limits on the board or working hard in other areas of life, I pride myself on having a strong work ethic and a willingness to put in the effort to achieve great results.
I am also a dependable and aspirational individual with strong leadership and customer service skills, through my Skate shop retail experience while I study, I have been able to manage teams and ensure smooth store operations. Demonstrate effective communication and problem-solving abilities, fostering collaborative and positive environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Retail sales associate
Rage skate shop
Dubai, UAE
06.2022 - 05.2024
- Oversaw the customer service department for improved client satisfaction levels.
- Created a positive shopping environment, resulting in repeat business.
- Coordinated promotional events to attract new customers.
- Facilitated staff meetings for better communication and team cohesion.
- Contributed to sales targets through active promotion of products.
- Dealt with returns, ensuring customer satisfaction.
- Maintained tidy sales floor to enhance shopping experience.
Senior retail sales associate
Gravity Corner
Dubai, UAE
05.2024 - Current
- Enhanced team morale by implementing motivational strategies.
- Delegated tasks effectively for smooth store operations.
- Achieved customer satisfaction with excellent communication skills.
- Organised stock efficiently to minimise losses.
- Managed shift schedules, ensuring coverage during peak hours.
- Trained new staff members for a well-prepared team.
- Established a clean environment through thorough cleaning routines.
- Collaborated with management for effective decision making.
- Maintained visual merchandising standards contributing to an appealing store layout.
- Cashed up tills and counted takings to balance books at business close.
- Retained knowledge of current and new stock to resolve staff and customer queries..
- Monitored sales performance and motivated teams to increase service standards to raise profits.
Education
GCSE - Photography, Textiles, English, Physics.
kings Al Barsha
UAE 09.2016 - 06.2020
A Level - Business Studies
Kings Al Barsha
Dubai 09.2021 - 06.2023
Foundation degree - Fashion Design
Esmod fashion University
Dubai 09.2023 -
Skills
- Creative
- Determined
- Sales
- Team coordination
- Adaptable to change
- Customer Service
- Shop floor management
- Display design
- People Management
- Visual merchandising
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Affiliations
- I am passionate about fashion design and enjoy designing and creating/modifying clothes for myself and my friends
- Skateboarding is my core passion and through it I have learnt the art of never giving up!
Certification
I have a full UAE Driving license
References
References available upon request.
Timeline
Senior retail sales associate
Gravity Corner
05.2024 - Current
Foundation degree - Fashion Design
Esmod fashion University
09.2023 -
Retail sales associate
Rage skate shop
06.2022 - 05.2024
A Level - Business Studies
Kings Al Barsha
09.2021 - 06.2023
GCSE - Photography, Textiles, English, Physics.
kings Al Barsha
09.2016 - 06.2020
I have a full UAE Driving license
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