Firas Houssien
Dubai
Summary
Self-motivated outside sales professional experienced in both technical and non-technical, fast-paced team environments. Relationship building and closing expert.
Overview
15
15
years of professional experience
Work History
Sales Executive
Migration Chambers
11.2023 - Current
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Established and maintained positive relationships with vendors to determine product availability and quality.
Sales Manager
ST Paul Travel
03.2021 - 10.2023
- Prepared staff work schedules and assigned specific duties
- Developed advertising campaigns or sales promotions to increase brand awareness
- Led teams by example to deliver exceptional standard of work.
- Increased sales revenue by developing and implementing effective sales strategies.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Operations Director
Puzzle Tourism
04.2018 - 11.2020
- Assessing situation and creating plans to enhance quality and increase the number of customers
- Managed customer experiences with close eye on team interactions, touchpoints and methods of engagement
- Prepared team schedules with focus on maintaining optimal employee coverage for business needs.
- Led, supervised and provided strategic direction for workforce of 18 employees.
- Led, supervised and provided strategic direction for workforce of 18 employees.
- Developed strategic plans for business growth, enabling the company to expand its market share and increase revenue.
Sales Manager
Jabal Oglu Tourism
02.2017 - 03.2018
- Trained sales team to develop superior strategies to manage value messages, structuring opportunities, pricing, and deal closures
- Optimized strategies to reach target consumers and meet demand
- Established long-lasting relationships with customers to maintain high retention and satisfaction.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Sales Executive
Sharewood
05.2014 - 10.2016
- Maximized customer satisfaction by quickly responding to any concern or request
- Determined customers' needs based on sales calls and face-to-face meetings
- Assisted management with implementing successful sales and service strategies.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Receptionist Administrator
Furat Alcham Hotels
06.2009 - 08.2011
- Delivered prompt, professional service to every caller or guest, responding quickly to answer questions and route connections
- Greeted incoming visitors, examined identification, and directed to correct locations
- Motivated employees to continuously grow knowledge and enhance abilities.
Education
Bachelor in law -
Al Furat University
Deer El Zoor, Syria07.2014
Skills
- Staff Supervision
- Customer service
- Negotiation skills
- Communication skills
- Workflow Planning
- Problem solving
- WORKING IN A TEAM
- Attention to details
- Sales expertise
- Sales Team Leadership
Languages
Arabic
English
Turkish
Timeline
Sales Executive
Migration Chambers
11.2023 - Current
Sales Manager
ST Paul Travel
03.2021 - 10.2023
Operations Director
Puzzle Tourism
04.2018 - 11.2020
Sales Manager
Jabal Oglu Tourism
02.2017 - 03.2018
Sales Executive
Sharewood
05.2014 - 10.2016
Receptionist Administrator
Furat Alcham Hotels
06.2009 - 08.2011
Bachelor in law -
Al Furat University
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