Firas Karkoutli

As a Sales and Business Development Manager in the digital health industry, my primary responsibility is to drive sales and foster business growth for digital health solutions . I am responsible for identifying and pursuing new business opportunities, building relationships with key stakeholders, and achieving revenue targets. My role involves understanding the digital health landscape, presenting solutions to clients, and collaborating with cross-functional teams to ensure successful implementation.

Key responsibilities

• Influenced key decision-making and established trust with stakeholders.
• Contacted and converted potential customers via telephone, email and in-person enquiries.
• Generated leads to bring in new client revenue and improve bottom-line profitability.
• Drew on understanding of key markets to push development of business strategies.
• Designed strategy to win new business and maximise selling opportunities among existing clients, achieving lucrative results.
• Coached team to build client relationships and exceed sales targets.
• Designed strategies to contribute and enhance seamless workflows across different teams and departments.

Develop and manage strategic partnerships and alliances with external organizations to drive growth and increase revenue for the company. Responsible for building and maintaining relationships with channel partners, resellers, distributors, and other relevant stakeholders.

Key responsibilities:

• Partnership Development, and build and maintain strong relationships with key partners and stakeholders
• Collaborate with partners to develop joint marketing and sales programs that generate leads and increase market reach
• Performance Tracking: Monitor and analyze the performance of channel partners and alliances. Track key metrics such as sales revenue, market share, and customer satisfaction
• Cross-functional Collaboration: Work closely with internal teams, including sales, marketing, product management, and legal, to align channel and alliance strategies with overall business objectives. Collaborate on joint initiatives, such as product launches and go-to-market strategies.

Developed MEA top and bottom lines while deploying CAPSA value proposition to exceed its sales and profitability goals through existing business, by accelerating the penetration of new countries, and deploying new products.

Used my Middle East experience to find the right partners across the region.

Promoted CAPSA solutions in the region. Managed the stock and partner performance and reported a monthly forecast to the Vice President

Key responsibilities:

• Sales Leadership: Provide leadership and guidance to a team of sales representatives . Set clear sales targets and objectives, and motivate the team to achieve them. Monitor and evaluate local partner activities , providing coaching and feedback as needed.
• Territory Management: Develop and implement strategies to effectively manage the assigned territory or region. Identify key market segments, target customers
• Sales Strategy Development: Develop comprehensive sales strategies and tactics that align with overall business objectives. Collaborate with senior management to define sales targets, pricing strategies, and promotional activities. Continuously evaluate and adjust sales strategies to adapt to changing market conditions
• Sales Forecasting and Reporting: Forecast sales volumes and revenue for the assigned region. Monitor sales performance against targets, analyze sales data, and generate regular reports for senior management. Provide insights and recommendations to optimize sales effectiveness and efficiency.

Drove a business development plan and growth initiative in the Saudi market and managed business partners in Saudi (Gulf Medical Company, Al Faisaliah Medical Systems and Al Jeel Company)

Key responsibilities

• Implemented new business strategies to increase presence and awareness.
• Managed and coached the channel distributor sales team in the sales process and provided marketing support to achieve mutual business goals.
• Achieved annual target and net sales of designated product lines.
• Managed and negotiated channel distributor contracts terms.
• Managed potential internal and external channel conflicts.
• Lead and supported channel distributors.
• Promoted vital company messages through product road shows and workshops for end customers along the region while executing comprehensive product training and annual meetings for distributors.
• Prepared monthly rolling forecast (ROFO) for order intake and sales
• Reported all business activities to the Middle East managing director

As a Product Sales Manager, my primary responsibility was to drive sales of a specific product line. I was responsible for developing and implementing sales strategies, managing a sales team, and achieving revenue targets. My role involves collaborating with cross-functional teams, building relationships with customers, and ensuring a successful sales process from lead generation to closing deals.

Key responsibilities :

• Made a strong personal impression on others.
• Gained clear agreement and commitment from others by persuading, convincing and negotiating.
• Made effective use of internal customer processes to influence and persuade others.
• Presenting and Communicating Information
• Planning & Organizing
• Present clinical evidence to customers with a clear understanding and clinical knowledge.
• Perform in-service training with: wards including doctors, nurses and matrons evaluations in different hospital wards.
• Build strong relationships with customers (KOL'S) that are clinically focused.
• Complete weekly planners, cycle planners & weekly reports.
• Congress attendance and after hour assistance with clients and/or patients

As a Product Sales Specialist, my primary responsibility was to promote and sell a ICU products to the customers. Building relationships with customers, and driving sales revenue. My role involves providing product expertise, conducting sales presentations, and delivering exceptional customer service

Key responsibilities

• Customized and delivered quality client product presentations
• Provided high level technical support to customer
• Researched market and competition activities and kept abreast of new developments
• Reached sales and profitability targets of assigned product line
• Trained clients on use of product to increase satisfaction and thus consumption
• Followed up regularly with clients and initiated new sales opportunities
• Planned work schedules and weekly time tables
• Prepared sales activity workshops, events, and symposiums