Firas Tedour Khouri
Key Account Management
Dubai
Summary
Collaborative Key Account Manager with demonstrated success in relationship building, negotiating and developing new business within targeted and assigned accounts. Strong analytic, quantitative and technical aptitude with great attention to detail. Self-motivated, driven and adaptable with proven track record of exceeding goals.
Overview
24
24
years of professional experience
2
2
years of post-secondary education
2
2
Languages
Work History
Key Account Manager
Wurth Gulf FZE
09.2023 - Current
- Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategize future growth opportunities.
- Analyzed sales and customer data to identify trends and opportunities for increased profitability.
- Strengthened client relationships through regular communication and effective problemsolving.
- Analyzed market trends, identifying opportunities for expanding product offerings within key accounts.
- Developed and delivered presentations to key customers to position products and services.
- Built and maintained strong client relationships to drive business growth.
Area Sales Manager
Würth Group
05.2022 - Current
- Lead and manage a divisional team of up to 10 Field Sales Consultants: Achieving their monthly targets in Sales,CB, Collection and GP
- KPI targets set by the Company
- Control customer fluctuation
- Maintain a positive overall customer balance in the team
- Short and long terms strategy
- One to One meeting
- Group Meeting
- Ride along
Key Account Manager
Würth Group
01.2016 - 04.2022
- Develop trust relationships with a portfolio of major clients
- Acquire a thorough understanding of key customer needs and requirements
- Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
- Ensure the correct products and services are delivered to customers in a timely manner
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust
- Play an integral part in generating new sales that will turn into longlasting relationships
Senior Sales Consultant
Würth Group
01.2012 - 01.2016
- Learn the products and services offered, including the sales terms
- Collaborate with the marketing department to prepare common strategies
- Monitor competition and follow current developments
- Find prospective customers and new target segments
- Calculate business trends, like monthly sales rate, Analyzing market trends
Sales Consultant
Würth Group
06.2010 - 01.2012
- Attend sales meetings, conferences and events
- Handle clients in a professional manner
- Deal with customer issues
- Process customer orders
- Keep up to date with product developments
- Call clientele
- Devise new sales or marketing strategies
- Schedule appointments, calls, and meetings
Purchase Executive & Logistics Coordinator
Inco International FZE
06.2001 - 06.2010
- Follow up all requests from sites and workshop
- Comparasion for quality, delivery and prices
- Rasing the PO's
- Arrange the logisitic trucks for deliver the material in/out the workshop
- Files management
- Store organizing
Education
Civil Engineering Institute - drawing and desgin
Tishreen University
01.1998 - 01.2000
Skills
Sales Presentations
Marketing Strategy
Key account management
Client relationship building
Account management
Business development
Cross-functional collaboration
Revenue generation
Account retention
High-impact proposal presentation
Sales tactics
Account strategy
Timeline
Key Account Manager
Wurth Gulf FZE
09.2023 - Current
Area Sales Manager
Würth Group
05.2022 - Current
Key Account Manager
Würth Group
01.2016 - 04.2022
Senior Sales Consultant
Würth Group
01.2012 - 01.2016
Sales Consultant
Würth Group
06.2010 - 01.2012
Purchase Executive & Logistics Coordinator
Inco International FZE
06.2001 - 06.2010
Civil Engineering Institute - drawing and desgin
Tishreen University
01.1998 - 01.2000