Ms Office
Firdavs Nematov
Sales
Dubai,DU
Summary
Customer-oriented, strategic-thinking Sales Professional with over 8 years of experience in building relationships, cultivating partnerships, retaining top accounts, and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections, persuasively introducing products, implementing pricing models, inventory control and projections, vendor relations, territory development, and revealing customer needs to deliver solutions. Marketing-focused individuals proudly offering marked sales success for technology companies. Courteous and cordial with expertise in penetrating lucrative markets. Dedicated Sales with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Driven and resourceful administrative professional 6+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments. Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills.
Overview
20
20
years of professional experience
6
6
Languages
Work History
STALL AND MARKETING SALES MANAGER
Sapiens Panmed International Trading L.L.C
04.2021 - Current
- Market Monitoring, New product evolved, Potential customers, check, Manufacturers, zoom meeting, Product orders, Logistics companies check, Product presentation & sale, finishing sale up to payment transactions finish.
- Evaluated sales and service processes to generate targeted improvement strategies and increase revenue opportunities.
- Increased year-on-year sales, implementing strategic business growth and retention initiatives.
- Defined business strategies and roadmaps to drive performance across sales, promotions, and marketing departments.
- Automated contact management systems to improve alignment with client objectives.
- Created and directed sales team training and development programs.
- Managed employee performance reviews, built positive communication, and delivered development insights.
- Drove business development by cultivating strong supplier relationships and executing benefit-oriented sales presentations to prospects.
- Determined merchandise price schedules and discount rates.
- Collected customer and market feedback and reported information to company leadership.
Executive Assistant to the Chairman and CEO
EFAD Trade & Investment Company FZCO
Dubai, DUBAI
02.2022 - Current
- Screened calls and emails and responded accordingly to support executive correspondence.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Used advanced software to prepare documents, reports and presentations.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Created expense reports, budgets and filing systems for management team.
Landmark Groupe
ECCO Store MOE
02.2018 - 12.2020
- Discuss with clients and provide advice on general trends in fashion that demonstrates passion and knowledge for fashion/luxury; ‑ Identifying and assessing customers needs to achieve satisfaction; ‑Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution;
- Evaluated consumer preferences and behaviors, combined with market trends and historical data, to adjust and enhance campaigns.
- Considered business demands and customer preferences when developing pricing structures and marketing plans.
- Managed day-to-day operations for popular, high-turnover stores, consistently exceeding revenue targets.
- Built loyal customer bases by delivering excellent service and ensuring the availability of in-demand products.
- Closely monitored premises for suspicious activity, aiding loss prevention and maximizing store security.
- Trained new staff on store procedures and policies, developing knowledgeable, confident teams.
Sales Associate
02.2017 - 01.2018
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Assisted customers with product selection and sales, recommending coordinating items to increase transaction value.
- Maintained comprehensive product knowledge across current and past season stock, offering expert customer apparel advice.
- Reviewed purchases for fraudulent activities, escalating concerns to management for a swift resolution.
- Accurately prepared cash deposits with zero discrepancies, maintaining operational till floats.
- Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
- Facilitated daily and weekly physical inventory counts, maintaining accurate stock records.
- Generated sales reports for store performance analysis and review, aiding business progression.
GM Assistant
Still Equipments LLC
01.2016 - 01.2017
- Stanley Still, Copper, Aluminium and Iron
- Vending and international standards in kitchen & laboratory furniture.
LLC "TONETA
01.2015 - 01.2016
- Outside Sale, Marketing, Promotion, B2B and Healthcare water presentation.
Customer Service & sales Associate
H&M/ Russia
07.2013 - 01.2015
- Discuss with clients and provide advice on general trends in fashion that demonstrates passion and knowledge for fashion/luxury;
- Dentifying and assessing customers needs to achieve satisfaction;
- Andle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution;
- Roviding excellent levels of customer service and surpassing customer expectations at every opportunity;
Office Assistant
LLC "INTEGRAL - SERVICES
Dushanbe, Tajikistan
01.2011 - Current
- Assist in all office job: Document handling, sistem checking, office items clinking, coffee making, customer service..., Documents made and checked for all process
- Marketing, Logistics, Purchase, Merchandise, B2B, Customer Service and be on touch with potential customers.
- Managed day-to-day admin, including file organisation, spreadsheet development, report writing and document scanning.
- Created weekly and monthly reports and presentations, enabling improved operational analysis.
- Received and screened high-volume internal and external communications, including calls, email and mail.
- Documented conferences, meetings, and appointments with verbatim reports.
Education
Diploma of Higher Education - Technology, Finance and Credit
University of Tajikistan
Tajikistan, DushanbeAssociate of Applied Science - Cryptocurrency, Forex, CFDs, Indices, Bullion.
Hong -Kong Trade Online School
Hong Kong 01.2022 - Current
Scottish Qualifications Certificate - Massage
Online Course
KGZScottish Qualifications Certificate - International Certificate
Elite Military Guard School
Dushanbe - MoscowHigher National Diploma - Graduate School
Gymnasium High School
Tajikistan, DushanbeTajikistan Arm resting olimpic
Skills
RFP correspondenceundefined
Additional Information
SPORT: 2nd place in the city competition in Uior Powerlifting 2006TJK(65-75kg)
1st place in MMA fight Dushanbe 2010 (75kg)
Participant in pankration competitions in Moscow 2013
Terry Fox Run medalist in RAK UAE 2020(long-distance)
Education: 1st place in students business projects 2009
Best students diploma work 2012
Hobbies: Sport, Trading, Study new, Travelling, Book reader, Poem,
Instrumental & Symphony Music, Swimming, Falcon Hunting, Shutting...
Software
Interests
Swimming
Hiking
Powerlifting
Trading
Reading
Sociology and Religion
Timeline
Executive Assistant to the Chairman and CEO
EFAD Trade & Investment Company FZCO
02.2022 - Current
Associate of Applied Science - Cryptocurrency, Forex, CFDs, Indices, Bullion.
Hong -Kong Trade Online School
01.2022 - Current
STALL AND MARKETING SALES MANAGER
Sapiens Panmed International Trading L.L.C
04.2021 - Current
Landmark Groupe
ECCO Store MOE
02.2018 - 12.2020
Sales Associate
02.2017 - 01.2018
GM Assistant
Still Equipments LLC
01.2016 - 01.2017
LLC "TONETA
01.2015 - 01.2016
Customer Service & sales Associate
H&M/ Russia
07.2013 - 01.2015
Office Assistant
LLC "INTEGRAL - SERVICES
01.2011 - Current
Diploma of Higher Education - Technology, Finance and Credit
University of Tajikistan
Scottish Qualifications Certificate - Massage
Online Course
Scottish Qualifications Certificate - International Certificate
Elite Military Guard School
Higher National Diploma - Graduate School
Gymnasium High School
Tajikistan Arm resting olimpic
Similar Profiles
Maryam AlteneijiMaryam Alteneiji
Accountant at International Constraction and Trading L.L.C.Accountant at International Constraction and Trading L.L.C.
Sushitha SudhirSushitha Sudhir
HR & Admin Officer at Voks International Trading L.L.CHR & Admin Officer at Voks International Trading L.L.C
Shanda BrownShanda Brown
PMO Analyst at Sapiens International CorporationPMO Analyst at Sapiens International Corporation