FLEVIN ANTONY
Dubai
Summary
To Enhance My Professional Skills, Capabilities And Knowledge In An Organization Which Recognizes The Value Of Hard Work And Trust Me With Responsibilities And Challenges
Overview
2
2
years of professional experience
6
6
years of post-secondary education
Work History
Restaurant Waiter
Waldorf Astoria By Hilton
Dubai, Palm Jumairah
04.2021 - Current
- Served high volume of guests in fast paced service environments.Delivering exceptional customer care throughout.
- Maintained customer satisfaction with timely table check-in to assess food and beverage needs.
- calculated charges, issued bills and collect payments, processing accurately to avoid discrepancies .
- Managed restaurant closing and opening duties.
- Provided attentive,professional front of house service by checking reservations and showing guest to correct allocations.
- Resolved guest complaints promptly and professionally , Notifying restaurant management of concern
Internship
Fairfield By Marriott
Banglore
12.2017 - 04.2018
- Provided attentive service and proactively assessed guest needs.
- Assisted wait staff with timely food delivery and guest requests.
- Checked dining area supplies of linens, wrapped silverware and replenished low stock.
- Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
Education
Bachelor of Hotel Management -
University of Mangalore
Mangalore 07.2015 - 04.2019
Higher Secondary -
State Board
Kerala 07.2013 - 04.2015
Skills
Ability to anticipate needs before they arise and take care of them proactively
Attentive ,organized , and able to prioritize tasks for optimum efficiency
Point-of-sale system operation (MICROS)
Birchstreet
Microsoft office
Reference
Reference Will Be Shared On Request
Timeline
Restaurant Waiter
Waldorf Astoria By Hilton
04.2021 - Current
Internship
Fairfield By Marriott
12.2017 - 04.2018
Bachelor of Hotel Management -
University of Mangalore
07.2015 - 04.2019
Higher Secondary -
State Board
07.2013 - 04.2015