Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic
FLORENCE  NAKYANZI

FLORENCE NAKYANZI

SHARJAH ,UNITED ARAB EMIRATES

Summary

Friendly Waitress with knack for creating memorable dining experiences. Boosted customer satisfaction by delivering attentive service and anticipating guest needs. Known for maintaining calm and professional demeanour during busy shifts, ensuring smooth operations.

Overview

4
4
years of professional experience

Work history

WAITRESS

Cello Restaurant & Cafe
DUBAI , UNITED ARAB EMIRATES
2024.10 - 2026.01
  • Verified completed orders and served guests at tables.
  • Checked frequently on guest needs and retrieved items, filled beverages, or answered questions.
  • Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
  • Maintained excellent level of service in busy and demanding restaurant environment.
  • Met special dietary requests with careful preparation and presentation of dishes.

WAITRESS

Ravi Restaurant Satwa
DUBAI , UNITED ARAB EMIRATES
2022.02 - 2024.10
  • Maintained clean and organised dining area for customer comfort.
  • Collaborated with kitchen staff to ensure order accuracy.
  • Provided top-notch service to customers, improved overall dining experience.
  • Enhanced guest satisfaction through attentive and prompt service.
  • Utilised professional communication skills to resolve customer complaints.
  • Maintained excellent level of service in busy and demanding restaurant environment.
  • Informed kitchen staff regarding special order requirements.

Education

Certificate of Higher Education - Tourism and Hospitality Management

Uganda Christian University (UCU)
UCU KAMPALA CAMPUS

Skills

  • Order taking proficiency
  • Hygiene regulations compliance
  • Time management mastery
  • Food service equipment use
  • Cleaning procedures competence
  • Customer Service
  • Verbal communication
  • Food preparation
  • Table clearing
  • Outstanding customer service
  • Cleaning requirements

Languages

English
Advanced
C1

Timeline

WAITRESS

Cello Restaurant & Cafe
2024.10 - 2026.01

WAITRESS

Ravi Restaurant Satwa
2022.02 - 2024.10

Certificate of Higher Education - Tourism and Hospitality Management

Uganda Christian University (UCU)
FLORENCE NAKYANZI