FLORENT TALIDEC
Project Manager
Dubai
Summary
Transforming businesses for success in the digital era requires a unique blend of experience and insights. With over 15 years in the Financial Services industry, I offer a comprehensive background that seamlessly combines project management prowess with specialized expertise in KYC and client onboarding. My career spanning Tokyo, London, Hong Kong and Kuwait has provided me with a deep understanding of client needs across diverse cultures, empowering me to drive effective transformations. Holding certifications such as PMP and Six Sigma Green Belt, I've successfully led transformation projects, optimizing processes and prioritizing clients.
Overview
21
21
years of professional experience
7
7
years of post-secondary education
2
2
Certifications
Work History
Project Manager - Client Lifecycle Management
LUXOFT
Dubai
05.2022 - Current
- Overseeing the implementation of CLM tools within clients' organizations and advising on process enhancements.
- Successfully managing multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planning, designing, and scheduling phases for large projects.
- Developing comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Providing detailed project status updates to stakeholders and executive management.
- Delivering exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Collaborating closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contribute to overall business growth.
- Enhancing overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
- Managing scope creep by establishing clear boundaries on requested changes, while keeping projects aligned with original objectives and budgets.
- Mentoring junior team members in project management best practices to enhance their skills and contribute to better overall performance.
- Implementing continuous improvement initiatives to optimize project outcomes while maintaining cost effectiveness.
Founder and CEO
IPHYSIOME LTD
Dubai
08.2020 - 12.2021
- Conceiving and launching online boutique addressing ergonomic challenges faced by professionals working from home.
- Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
- Expanded company's geographical reach, opening new markets and increasing profitability.
- Oversaw financial management activities such as budgeting, forecasting, and cash flow monitoring for improved financial stability.
- Analysed industry trends and tracked competitor activities to inform decision making.
Senior Vice-President - APAC Head of Markets KYC & Regulatory Controls
CITIGROUP
Hong-Kong
09.2017 - 07.2020
- Orchestrating the implementation of region-specific processes and assimilation of global processes for KYC and regulatory controls.
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
- Built a high-performance regional team of 40+ individuals through effective recruitment practices focused on competency alignment, coupled with ongoing performance management processes.
- Leveraged technology to automate workflows and streamline processes, resulting in increased productivity and cost savings across the organization.
- Established a culture of continuous improvement, fostering innovation, and driving sustainable growth across the organization.
- Collaborated with senior management to develop strategic initiatives and long-term goals.
PMP - Vice President - Program Manager
SOCIÉTÉ GÉNÉRALE GROUP
Hong-Kong
09.2015 - 09.2017
- Playing a pivotal role in the global client onboarding transformation roadmap and implementing streamlined processes.
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Leveraged technology to automate workflows and streamline processes, resulting in increased productivity and cost savings across the organization.
- Established and maintained strong relationships with customers, vendors, and strategic partners.
- Analysed industry trends and tracked competitor activities to inform decision making.
PMP - Vice President - Senior Business Analyst
SOCIÉTÉ GÉNÉRALE GROUP
London
01.2013 - 03.2015
- Driving strategic enhancements to internal processes and leading key initiatives for optimizing operational efficiency.
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Communicated business performance, forecasts, and strategies to Senior Management.
- Represented organization at industry conferences and events.
- Identified opportunities to improve business process flows and productivity.
Head of Client Creations & Onboarding UK
SOCIÉTÉ GÉNÉRALE GROUP
London
01.2011 - 03.2013
- Leading the Client Onboarding unit and executing strategic initiatives to establish counterparties and facilitate operational onboarding.
- Established a culture of continuous improvement, fostering innovation, and driving sustainable growth across the organization.
- Managed a dedicated team of 6+ professionals who supported Front Office functions, ensuring a seamless client experience and mitigating the impact of operational processes.
- Implementation of lean methodologies, employing tactics such as one-on-one sessions, coaching, problem-solving sessions, and team huddles to enhance production efficiency.
Global On-Boarding Coordinator, Client Services Unit
SOCIÉTÉ GÉNÉRALE GROUP
London
10.2010 - 03.2013
- Establishing the Global Onboarding Coordination function and orchestrating seamless process rollouts worldwide.
- Leveraged technology to automate workflows and streamline processes, resulting in increased productivity and cost savings across the organization.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
- Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
- Managed vendor relationships to secure the best quality of services and products for organizational needs.
- Implemented a digital filing system, drastically reducing retrieval times and improving document organization.
- Facilitated cross-departmental workshops to identify process improvements, leading to a more efficient workflow and reduced bottlenecks.
Senior KYC Analyst, Anti-Money Laundering Team
SOCIÉTÉ GÉNÉRALE GROUP
London
01.2006 - 10.2010
- Conducting enhanced due diligence for corporate and investment banking clients and collaborating with business lines for compliance.
- Enhanced KYC compliance by conducting thorough customer due diligence and risk assessments.
- Served as a subject matter expert on KYC matters, providing advice and support during internal audits or regulatory examinations.
- Promoted a strong compliance culture throughout the organization by raising awareness about the importance of KYC and AML in preventing financial crime.
- Participated actively in process improvement initiatives, identifying areas for optimization within the KYC function.
- Provided guidance and training to junior analysts, fostering a culture of continuous learning within the team.
Financial Controller and Permanent Supervision Coordinator
SOCIÉTÉ GÉNÉRALE GROUP
Tokyo
07.2004 - 07.2005
- Reconciling global management control with local accounting software and overseeing the implementation of the Permanent Supervision Tool.
- Improved financial reporting accuracy by streamlining processes and implementing efficient financial controls.
- Implemented rigorous internal control measures to safeguard company assets and prevent fraud or mismanagement risks.
Quality Analyst
Expeditors Inc.
Kuwait City
07.2003 - 08.2003
- Conducted thorough root cause analyses on recurring defects, resulting in the implementation of effective corrective actions.
- Provided detailed reports on quality metrics to senior management, enabling informed decision-making regarding process improvements.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Collaborated with cross-functional teams to develop and implement targeted solutions for identified quality issues, ensuring continuous improvement.
Education
Six Sigma Green Belt Certification -
Council of Six Sigma Certification
Dubai, UAE 03.2022 - 03.2022
Project Management Professionals -
Project Management Institute
London, UK 10.2014 - 10.2014
Master's Degree in Business Management - Business
Excelia La Rochelle (FRANCE)
La Rochelle, France 01.2002 - 05.2006
Bachelor Degree in Logistics and Transportation Management - Logistics Management
University of Quimper (FRANCE)
Quimper, France 01.2000 - 05.2002
Skills
Project Management
Team Leadership
Risk Management
Schedule Management
Customer Relations
Contract Management
Scope Management
Agile Methodology
Stakeholder Communications
Coaching and Mentoring
Conflict Management
Problem-Solving
Decision-Making
Time Management
Organizational Skills
Certification
Six Sigma Green Belt Certification, 2022-01-01
Sportsandleisure
- Cycling
- Scuba Diving (Padi Advanced)
- Muay Thai
- Spinning
- Cooking
Languages
French
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Spanish
Elementary (A2)
Turkish
Beginner (A1)
References
- Lisa RYER, Global Head of Markets KYC at Citi, lisa.ryer@citi.com
- Pamela ST JOHN, KYC Group Operations Manager at Citi, pamela.stjohn@citi.com
- Dr. Rajeev CHIB, COO Asia Markets Sales at Citi, Rajeev.chib@citi.com
Timeline
Project Manager - Client Lifecycle Management
LUXOFT
05.2022 - Current
Six Sigma Green Belt Certification -
Council of Six Sigma Certification
03.2022 - 03.2022
Founder and CEO
IPHYSIOME LTD
08.2020 - 12.2021
Senior Vice-President - APAC Head of Markets KYC & Regulatory Controls
CITIGROUP
09.2017 - 07.2020
PMP - Vice President - Program Manager
SOCIÉTÉ GÉNÉRALE GROUP
09.2015 - 09.2017
Project Management Professionals -
Project Management Institute
10.2014 - 10.2014
PMP - Vice President - Senior Business Analyst
SOCIÉTÉ GÉNÉRALE GROUP
01.2013 - 03.2015
Head of Client Creations & Onboarding UK
SOCIÉTÉ GÉNÉRALE GROUP
01.2011 - 03.2013
Global On-Boarding Coordinator, Client Services Unit
SOCIÉTÉ GÉNÉRALE GROUP
10.2010 - 03.2013
Senior KYC Analyst, Anti-Money Laundering Team
SOCIÉTÉ GÉNÉRALE GROUP
01.2006 - 10.2010
Financial Controller and Permanent Supervision Coordinator
SOCIÉTÉ GÉNÉRALE GROUP
07.2004 - 07.2005
Quality Analyst
Expeditors Inc.
07.2003 - 08.2003
Master's Degree in Business Management - Business
Excelia La Rochelle (FRANCE)
01.2002 - 05.2006
Bachelor Degree in Logistics and Transportation Management - Logistics Management
University of Quimper (FRANCE)
01.2000 - 05.2002
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