Fortunate Ngwenya
Dubai
Summary
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Overview
5
5
years of professional experience
Work History
Cashier
Grandiose Supermarket
Dubai
03.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Addressed customer needs and made product recommendations to increase sales.
- Increased sales of promotional items by informing customers about current offers.
- Performed cash, card, and check transactions to complete customer purchases.
Cashier
Pick N Pay
01.2020 - 12.2022
- Processed 100+ customer transactions daily using POS systems with speed and accuracy
- Handled cash, credit, debit, and mobile payments, ensuring proper balancing of register at the end of each shift
- Assisted with store opening and closing procedures
- Resolved customer complaints professionally, improving customer satisfaction ratings
- Promoted in-store promotions and loyalty programs to boost sales
Education
High School Diploma -
Phakamani High School
Plumtree,Zimbabwe12-2009
Skills
- Excellent customer service
- Cash handling & POS systems
- Attention to detail
- Patience and empathy
- Basic math and accounting skills
- Time management
- Inventory restocking
Timeline
Cashier
Grandiose Supermarket
03.2023 - Current
Cashier
Pick N Pay
01.2020 - 12.2022
High School Diploma -
Phakamani High School
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