Fosca Amito
Hostess
Dubai,City Of Arabia
Summary
I seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
I am an organized and dependable candidate, successful at managing multiple priorities with a positive attitude.
I have the willingness to take on added responsibilities to meet team goals. Dedicated professional with history of meeting company goals utilizing consistent and organized practices.
I am Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
1
1
Language
Work History
Guest Relations Host
IMG worlds of adventure
Dubai, City of Arabia
06.2021 - Current
- Facilitated efficient exits from attractions by detailing proper procedures and reminding guests to collect belongings before disembarking.
- Helped children and families find favorite attractions and characters to optimize guest experience.
- Performed opening monologue and shared important safety information before activating ride.
- Delivered friendly, prompt customer service to visitors of [Type] attractions.
- Enforced company policies while maintaining cheerful, supportive approach to guests.
- Monitored play areas such as [Type] to increase guests' enjoyment and prevent accidents.
- Greeted guests and answered general questions about park and [Type] attractions.
- Worked closely with guests, some VIP or celebrity, with high degree of respect for privacy.
- Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills.
Sales Executive
Radio Pacis
Kampala, kampala
01.2016 - 06.2020
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Analyzed past sales data and team performance to develop realistic sales goals.
- Presented products to clients using dynamic presentations and practical use-case scenarios.
- Held weekly meetings with director to identify techniques to overcome sales obstacles.
- Developed SWOT analysis and executed targeted sales strategies accordingly using data-driven decision-making.
- Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Education
Associate of Arts - Business Administration And Management
Makerere University Business School
Kampala 09.2015 - 05.2018
High School Diploma -
Uganda Media Consultants And Trainees(UMCAT)
Kampala 08.2012 - 07.2014
Skills
Guest greeting
Guest assistance
Guest experiences
Marketing
Policy and procedure adherence
Character portrayal
Seating assistance
Visitor count
Reservations management
Timeline
Guest Relations Host
IMG worlds of adventure
06.2021 - Current
Sales Executive
Radio Pacis
01.2016 - 06.2020
Associate of Arts - Business Administration And Management
Makerere University Business School
09.2015 - 05.2018
High School Diploma -
Uganda Media Consultants And Trainees(UMCAT)
08.2012 - 07.2014