Fouad Khodr
Doha
Summary
I’m a self-driven highly motivated individual having a proven track in the roles that I have undergone during my years of experience. Seeking for a managerial role in sales & marketing where I can further utilize my knowledge, expertise and skills to contribute to the success and development of the organization.
Overview
17
17
years of professional experience
Work History
Area Sales Manager
Hilti
Doha
06.2023 - Current
- Interacted regularly with senior management to discuss current strategies and future plans.
- Created detailed reports on regional sales performance for management review.
- Generated weekly, monthly, quarterly reports on sales volume, revenue growth and competitive landscape.
- Managed a team of key accounts in order to achieve maximum results.
- Monitored performance of sales representatives against goals set by management.
- Resolved customer complaints in a timely manner while ensuring high levels of customer satisfaction.
- Reviewed competitor's activities and devised measures to stay ahead in the market competition.
- Analyzed sales data to determine areas of improvement for the organization.
- Established strong working relationships with vendors and suppliers for obtaining quality products at competitive prices.
- Maintained relationships with existing clients to ensure their satisfaction with products and services offered.
- Monitored sales team performance and provided effective training to help each reach targets.
- Identified new business opportunities through market research and analysis.
Senior Key Account Manager
Hilti
Doha
08.2016 - 05.2023
- Evaluated potential new business opportunities based on their financial impact and strategic fit with company goals.
- Developed and managed long-term relationships with key customers.
- Established strong relationships across all stakeholders to obtain a competitive edge for solution and system penetration.
- Maintained a high level of customer service by responding promptly to needs and resolving issues quickly.
- Collaborated with internal departments such as marketing and operations to develop strategies tailored to each client's needs.
- Analyzed customer data to identify trends, risks and opportunities for growth.
- Conducted regular customer visits and presented new product offerings.
- Identified customer needs, developed action plans to address them, and ensured successful implementation of solutions.
- Worked closely with finance department to ensure invoices were paid promptly and accurately.
- Yearly budgeting and quarterly review.
- Profit/Margin maximizing with assurance on full market reach.
Key Account Manager
Hilti
Doha
06.2013 - 07.2016
- Business development of Key accounts (local, regional, global).
- Understanding and analyzing project specifications.
- Building solid relationships across all levels of the organization.
- Establishing price/service agreements.
- Setting and agreeing on credit terms/policy.
- Forecasting material based on current and future demand.
- Conducting marketing seminars to further increase awareness.
- Setting internal meetings to ensure full mobilization of resources.
- Coordinating with key account managers across the globe.
- Aligning strategy and approach with regional and global accounts.
- Coaching, mentoring, and training colleagues for the best approach.
- Meeting agreed KPI’s
Account Manager
Hilti
Doha
07.2009 - 06.2013
- Direct sales mid-upper market (A,B) class.
- Identifying potential customers.
- Evaluating project potential.
- Application-based selling.
- Prioritizing and planning activities based on top focus customers.
- Tailor-making solutions to meet customers' expectations.
- After-sales and follow-up, ensuring customer satisfaction.
- Managing receivables.
- Meeting targets.
Technical Sales Executive
Hilti
Doha
10.2007 - 06.2009
- Direct sales low market · Direct sales lower market (C,D,E) class
- Identifying customer needs.
- Proposing efficient, effective solutions.
- Credit control.
- Prospecting.
Education
Bachelor of Science - Marketing
American University of Science & Technology
Beirut,Lebanon10-2005
Skills
- Systematic Account Development
- Strategic account planning
- Complex negotiations
- Relationship Building
- Lead Qualification
- Sales Tracking
- Pipeline & opportunity Management
- Partnership Development
- Market and competitive analysis
- Contract Negotiations
- Leadership skills
Timeline
Area Sales Manager
Hilti
06.2023 - Current
Senior Key Account Manager
Hilti
08.2016 - 05.2023
Key Account Manager
Hilti
06.2013 - 07.2016
Account Manager
Hilti
07.2009 - 06.2013
Technical Sales Executive
Hilti
10.2007 - 06.2009
Bachelor of Science - Marketing
American University of Science & Technology
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