Fouzia Taieb Errahmani
Abu Dhabi,United Arab Emirates
Summary
Highly skilled professional with expertise in effective communication, teamwork, and time management. Demonstrates strong problem-solving abilities and creative thinking, complemented by exceptional customer service and negotiation skills. Proficient in Microsoft Office Suite, with extensive experience in creating professional documents and presentations. Committed to leveraging these skills to contribute to organisational success and drive continuous improvement.
Overview
2
2
years of professional experience
2022
2022
years of post-secondary education
Work History
Customer service
Trading and Investment Company
Dubai, United Arab Emirates
02.2023 - 02.2024
- Provided client consultations and handled inquiries to ensure satisfaction
- Prepared reports and contracts using Microsoft Word and analysed data with Excel to enhance operations
Receptionist
Private Dental Clinic
Algeria, Algeria
10.2021 - 12.2022
- Managed front-desk operations, including scheduling appointments and assisting patients
- Responded to phone inquiries while ensuring confidentiality and accuracy of patient records
- Created a welcoming environment for patients, enhancing customer satisfaction and experience
Education
High School Diploma - Experimental Sciences Track
Mohamed Boudiaf High School
First Year University - Natural and Life Sciences
University of Djilali Bounaama
01.2020 - 01.2021
Skills
- Effective communication skills
- Teamwork and collaboration
- Time management
- Problem-solving
- Creative thinking
- Customer service and negotiation skills
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Experienced in creating professional documents and presentations
Languages
English
Intermediate
Arabic
Fluent
Timeline
Customer service
Trading and Investment Company
02.2023 - 02.2024
Receptionist
Private Dental Clinic
10.2021 - 12.2022
First Year University - Natural and Life Sciences
University of Djilali Bounaama
01.2020 - 01.2021
High School Diploma - Experimental Sciences Track
Mohamed Boudiaf High School
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