Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Frambo Christy Anyi Tambi

Frambo Christy Anyi Tambi

Dubai

Summary

Professional waitress with high standards and a strong record of providing excellent dining experiences. Skilled in customer service, order accuracy, and multitasking in fast-paced settings. Known for effective teamwork, flexibility, and keeping a positive atmosphere even during busy hours. Excels at delivering results and ensuring guest satisfaction.

Overview

6
6
years of professional experience

Work History

Waitress

Njeiforbi Chick'n Burger Restaurant
04.2024 - 05.2025
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Waitress

WDC Aparthotel
07.2022 - 03.2024
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Processed orders and sent to kitchen employees for preparation.
  • Increased sales significantly by upselling higher-end products to customers.

Receptionist

Njeiforbi Chick'n Burger
05.2021 - 04.2022
  • Greeted incoming guests and customers professionally and provided friendly, knowledgeable assistance.
  • Kept the reception area clean and neat to give visitors a positive first impression.
  • Managed approximately 25 incoming calls and messages per day from customers.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.

Event Hostess

Les Brasseries Du Cameroun Distribution Centre
09.2019 - 09.2020
  • Greeted customers warmly upon arrival and provided a friendly and warm presence throughout events
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Reduced wait times for guests by effectively coordinating with other team members during peak hours.
  • Seated patrons based on guest preferences and seating availability.
  • Backed up servers by checking on tables and retrieving items for guests.

Education

Diploma - Hotel Management, Catering And Tourism

Cameroon Opportunity Industrialization Centre
Buea, Cameroon
11-2022

Bachelor of Arts - BA in Sociology And Anthropology

University of Buea
Buea, Cameroon
10-2019

Skills

  • Customer service and engagement
  • Proficient in managing multiple tasks
  • Collaborative teamwork
  • Advanced problem-solving
  • Prioritization skills and effective time management
  • Strong interpersonal skills
  • Effective communication

Languages

English
Upper intermediate (B2)
French
Elementary (A2)

Timeline

Waitress

Njeiforbi Chick'n Burger Restaurant
04.2024 - 05.2025

Waitress

WDC Aparthotel
07.2022 - 03.2024

Receptionist

Njeiforbi Chick'n Burger
05.2021 - 04.2022

Event Hostess

Les Brasseries Du Cameroun Distribution Centre
09.2019 - 09.2020

Diploma - Hotel Management, Catering And Tourism

Cameroon Opportunity Industrialization Centre

Bachelor of Arts - BA in Sociology And Anthropology

University of Buea

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Frambo Christy Anyi Tambi