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Motivated Cashier Sales committed to providing excellent customer service. proficient in handling money, Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.
Hi, I’m
Francesca Douka
Cashier, Sales Customer Service
Sharjah
Summary
Overview
5
years of professional experience
2
years of post-secondary education
2
Languages
Work History
Eugenia Hotel
Cashier
10.2023 - 3 2024
Job overview
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Addressed customer needs and made product recommendations to increase sales.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Espace Supreme
Sales Associate
07.2022 - 09.2023
Job overview
- Worked to build relationships with customers and built potential for additional sales.
- Increased sales and customer satisfaction through personalized servicing.
- Developed relationships with clients for increased loyalty and repeat business.
- Logged reports, expenses, receipts, and sales in company database.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Managed inventory and maintained an organized store environment, reducing stock discrepancies and enhancing visual appeal.
- Responded to customer calls and emails to answer questions about products and services.
TRIOS Laboratoire d'Analyses Medicales
Executive Secretary
04.2019 - 02.2020
Job overview
- Organized and updated schedules for executives.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Handled confidential information in professional manner.
- Maintained strict confidentiality in all aspects of personal, financial, and corporate information.
- Coordinated successful meetings and events by meticulously planning agendas, logistics, and materials.
- Improved internal communication by creating informative reports, presentations, and memos for executives and team members.
- Answered high volume of phone calls and email inquiries.
- Demonstrated flexibility adapting quickly when new tasks or responsibilities arose, maintaining a high level of performance under pressure.
- Assisted in the recruitment process by screening resumes, scheduling interviews, and providing candidate feedback to executives.
Caisse National De Sécurité Social
HR Intern
06.2018 - 09.2018
Job overview
- Coordinated scheduling of interviews between candidates and hiring managers, ensuring a smooth recruiting process for all parties involved.
- Supported HR team with the creation of comprehensive onboarding materials, improving employee retention rates.
- Managed confidential personnel files, maintaining accuracy and upholding strict privacy standards.
- Tracked employee attendance, identifying trends and providing insights for management to address any potential issues promptly.
- Created and updated tracking spreadsheets using MS Excel.
Education
Britts Imperial University College
Master Of Business Administration International Business Management
03.2024
University Overview
Ecole Superieur d'Admistration et de Technologies(ESCAT)
Bachelor Of Management Studies Human Resources Management
10.2019 - 05.2020
University Overview
Ecole Superieur de Gestion et d' Administration des Entreprises (ESGAE)
Senior Business Technician's Certificate Human Resources Management
10.2017 - 05.2018
University Overview
Cours Sainte Rita
Baccalaureate A4
10.2015 - 05.2016
University Overview
Skills
Customer Service
Written and verbal communication
Self Motivation
Active Listening
Time Management
Microsoft Office
Adaptability and Flexibility
Organizational Skills
Honest and Dependable
Cooperative Attitude
Interests
Sport
Travel
Timeline
Britts Imperial University College
Master Of Business Administration International Business Management
03.2024
Cashier
Eugenia Hotel
10.2023 - 3 2024
Sales Associate
Espace Supreme
07.2022 - 09.2023
Ecole Superieur d'Admistration et de Technologies(ESCAT)
Bachelor Of Management Studies Human Resources Management
10.2019 - 05.2020
Executive Secretary
TRIOS Laboratoire d'Analyses Medicales
04.2019 - 02.2020
HR Intern
Caisse National De Sécurité Social
06.2018 - 09.2018
Ecole Superieur de Gestion et d' Administration des Entreprises (ESGAE)
Senior Business Technician's Certificate Human Resources Management
10.2017 - 05.2018
Cours Sainte Rita
Baccalaureate A4
10.2015 - 05.2016