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Franchester Elbo
Business Development Executive / Key Accounts Manager
Dubai
Summary
Performance-oriented Sales Leader offering exceptional record of achievement over Twelve years career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
12
12
years of professional experience
6
6
years of post-secondary education
7
7
Certifications
Work History
Business Development Executive Key Accounts Manager
SNG Employment Services LLC
Dubai
04.2022 - Current
- Defined and integrated roles, responsibilities and processes for business team and data management organization.
- Developed and executed strategic initiatives to implement key changes and improvements in business development and sales programs.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Created strategic and tactical sales initiatives for forward planning to meet key objectives.
- Communicated directly with customers and partners to build strong business networks and relationships.
- Planned marketing initiatives and leveraged referral networks to promote business development.
Business Support Executive Key Accounts Manager
Diversey Gulf FZE, SUMACHEM L.L.C
Dubai
02.2020 - 10.2020
- Delivered exceptional customer experiences and promoted strong relationships, increased profits through providing excellent customer service, following established guidelines and sales reports.
- Retained existing clients and developed [10] new accounts by extending high quality and efficient support service, responded to support requirement from end users and patiently explained decision maker through basic / higher level food safety procedures.
- Engaged in cold calling potential leads convert into business, meeting clients, arranged training quotation proposal to offer services like (Food Safety, basic and higher-level courses, Food Allergen Management, HACCP, Legionella and Management system, Covid- 19 infection prevention program training.)
- Maintained the sales funnel and propagate it, conducted market surveys, update invoicing information, organize and track inquiries, managed administrative operations, business analysis and restored 20 deteriorating company accounts, coordinated for outstanding payments.
- Organizing the Diversey Consulting - UAE Facebook page regularly; by updating pictures, festive greetings, etc.
- Operating the Ariba system by creating LPO, submitted SAP Concur corporate credit card expenses and Accruals on a monthly basis, cost controlling and budgeting.
- Build good rapport with the authorities, planning errands for certificate attestation (e.g.: RAK Municipality) created UAE Pass, Smart Pass, Business partner registration processes to completion, managed payments for government Training/Consultancy and Trainers/Consultants permit renewals and approvals.
Business Development Sales Executive & E Commerce
Jashanmal National Company
Dubai
01.2014 - 01.2020
- Developed the sales through a retail sell-in & sell-out strategy by achieving consistently the annually/monthly target, planned sell-in
targets by retailer, based on sales data analysis and potential of each outlet according to marketing activities and promo plan. - Managed of international brands through Online & Offline key accounts, improved the business profits, defined sales targets, based.
on historical targets, to secure forecasted growth, ranking, and market share per retailer, and per branch (e.g. stock liquidation,
average basket, etc.) - Monitored sales activities to ensure that sales targets are met and take appropriate agile actions to boost the sale and maximize the potential, generated regular market feedback to the management regarding competition, product movement, brand position, challenges and growth opportunities.
- Maintained up to date prices, proper content product description and images of all online platforms, implemented offers/promotions and marketing activities with all business partners, controlled E-commerce portal, operations access and sorted out issues and concerns as it arose, created model wise/brand wise listing attributes for publishing on the website, supervised stocks movement, prices activation and sales improvement.
- Initiated new account opening business agreement partnership of five additional key online channels.
- Led Clearance Sales activities, Warehouse, Le Meridien, Sharjah Expo, etc. exceed the target and achieved with 30% sales growth.
Education
GED -
Far Eastern University
Morayta, Manila, Philippines 06.2006 - 10.2008
High School Diploma -
Lagro High School
Quezon City, Philippines 06.2003 - 03.2006
Skills
Social Media - Facebook, lnstagram, Linkedin, Whatsapp
Other Skills - Zoom, Google Meet, Microsoft Teams
Soft Skills - Communication, Work ethic, Flexibility/Adaptability, Team workLeadership, Enthusiastic, Hard Working, Resilient, Determined, Quick LearnerPersistent, Openness to criticism, Negotiation, AdministrationHard Skills - Computer Literacy, Microsoft Office - Word, Excel, Power pointOutlook & Gmail, Management accountability, Digital Marketing E-commerceAmazon Vendor Central & Carrier Central, Data Analysis, OrganizingMarket Place Portal Seller Lab, SAP Concur, ARIBA, Summit, CRM, CMS, Marketing strategySales, Strategic account development, Staff Management, Business Development & PlanningAccomplishments
Promoted E-Commerce Representative
Promoted Business Development Sales Executive
Promoted Merchandiser Supervisor
Certification
Shaw Academy - Digital Marketing Certificate
Interests
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Business Development Executive Key Accounts Manager
SNG Employment Services LLC
04.2022 - Current
Diversey Consulting - Level 3 Supervising Food Safety Training Certificate
02-2022
Shaw Academy - Digital Marketing Certificate
12-2020
Shaw Academy - English (IELTS Readiness) Certificate
12-2020
Shaw Academy - Excel Certificate
12-2020
HABC - Effective Training and Assessment 2020 and beyond Certificate
07-2020
Diversey Consulting - Covid-19 Risk Identification & Infection Prevention for Food Establishments Certificate
05-2020
Business Support Executive Key Accounts Manager
Diversey Gulf FZE, SUMACHEM L.L.C
02.2020 - 10.2020
Diversey Consulting - Level 2 Food Safety Training Certificate
02-2020
Business Development Sales Executive & E Commerce
Jashanmal National Company
01.2014 - 01.2020
GED -
Far Eastern University
06.2006 - 10.2008
High School Diploma -
Lagro High School
06.2003 - 03.2006