Summary
Overview
Work History
Education
Skills
Software
Interests
Reading, sports, entertainment
Timeline
Generic
Francis Aikins

Francis Aikins

team leader
Abu Dhabi,AZ

Summary

Dynamic professional with a friendly demeanor and strong problem-solving skills. Proven track record in enhancing customer satisfaction through effective teamwork and time management. Proficient in Microsoft Office, demonstrating adaptability and a commitment to excellence in fast-paced environments. Passionate about continuous improvement and delivering exceptional service.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level supervisor position. Ready to help team achieve company goals.

Overview

10
10
years of professional experience
4
4
Languages

Work History

Zayed International Airport

ADNHC Task Plus
07.2021 - 08.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked effectively in fast-paced environments.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Strengthened communication skills through regular interactions with others.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

Room Attendant

New Trafford Lodge
02.2017 - 07.2020
  • Maintained hotel safety standards by adhering to proper procedures for handling chemicals and equipment during cleaning tasks.
  • Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
  • Responded to guest requests for assistance, toiletries, and personal care items.
  • Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
  • Enhanced guest satisfaction by providing thorough and timely room cleaning services.
  • Ensured positive guest experiences with prompt response to special requests and additional services.
  • Inspected guest rooms to replenish soap, paper towels and toiletries.
  • Contributed to team efforts in meeting occupancy goals through efficient room preparation and availability.
  • Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Maximized customer satisfaction scores through proactive problem-solving measures regarding maintenance issues or general room concerns before being reported by guests themselves.

Digital Network and Installation

DMA Technology
03.2015 - 01.2016

Education

High School Diploma -

Odumaseman Senior High School
Sunyani Ghana
05.2001 -

Presbyterian Junior High School
Sunyani ,Ghana
03-2013

Skills

Friendly, positive attitude

Software

MS Office ,excel, word, windows

Interests

Learning

Reading, sports, entertainment

foot ball ,volley ball,athletics , music playing , singing and dancing

Timeline

Zayed International Airport

ADNHC Task Plus
07.2021 - 08.2025

Room Attendant

New Trafford Lodge
02.2017 - 07.2020

Digital Network and Installation

DMA Technology
03.2015 - 01.2016

High School Diploma -

Odumaseman Senior High School
05.2001 -

Presbyterian Junior High School

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Francis Aikinsteam leader