Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Francis Mensah

Francis  Mensah

Summary

Dedicated Laundry Attendant with proven expertise at THE PALMS BY EAGLES, excelling in laundry equipment operation and customer service. Enhanced linen longevity through meticulous garment inspection and effective stain removal techniques. Recognized for strong teamwork and problem-solving abilities, ensuring efficient laundry processes and high customer satisfaction.

Overview

3
years of professional experience

Work History

THE PALMS BY EAGLES
GHANA

Laundry Attendant
09.2019 - 03.2023

Job overview

  • Operated industrial laundry equipment for efficient processing of linens and garments.
  • Sorted, washed, dried, and folded laundry items according to specific protocols.
  • Maintained cleanliness and organization in laundry area to ensure safety standards.
  • Monitored machine performance and reported issues to management promptly.
  • Assisted in training new staff on operational procedures and equipment usage.
  • Collaborated with housekeeping team to ensure timely delivery of clean linens.
  • Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
  • Managed inventory levels for laundry supplies such as detergents, softeners, and stain removers to prevent shortages or delays in service.
  • Examined dried clothes to identify stains, tears and issues.
  • Enhanced customer satisfaction by promptly addressing and resolving any complaints or issues related to laundry services.
  • Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
  • Prepared wash solutions and added bleach, detergents and softeners to clean and maintain quality of garments.
  • Used irons and iron boards to press clothing, folding and organizing garments.
  • Ensured consistent quality control by conducting regular inspections of cleaned linens for stains, damage, or wear.
  • Increased linen longevity with proper handling, folding, and storage procedures.
  • Assisted with unloading and loading customer laundry items.
  • Helped customers with choosing appropriate cleaning cycles and techniques.
  • Supported fellow staff members with delivery and pickup of customer orders.

Education

St.Johns School
Ghana Sek.

High School Diploma
09.2015

Skills

Workplace cleanliness

  • Laundry folding and storage
  • Color separation
  • Laundry room operations
  • Safety procedures
  • Laundry equipment operation
  • Load balancing
  • Ironing and steaming
  • Item sorting
  • Stain removal

Color separation

Laundry folding and storage

Laundry room operations

Laundry equipment operation

Ironing and steaming

Item sorting

Stain removal

Sorting and transport

Linens management

Laundry equipment maintenance

Laundry folding

Laundry sorting

Garment inspection

Professional folding

Linen folding

Customer laundry

Housekeeping support

Customer service

Excellent communication

Teamwork and collaboration

Folding laundry

Relationship building

Attention to detail

Work prioritization

Flexible schedule

Hanging items

Language fluency

Textile repair

Operating equipment

Teamwork

Problem-solving abilities

Multitasking

Multitasking Abilities

Organizational skills

Decision-making

Languages

English
Intermediate (B1)

Timeline

Laundry Attendant

THE PALMS BY EAGLES
09.2019 - 03.2023

St.Johns School

High School Diploma
Francis Mensah