Hi, I’m
Francis Mensah
Summary
Dedicated Laundry Attendant with proven expertise at THE PALMS BY EAGLES, excelling in laundry equipment operation and customer service. Enhanced linen longevity through meticulous garment inspection and effective stain removal techniques. Recognized for strong teamwork and problem-solving abilities, ensuring efficient laundry processes and high customer satisfaction.
Overview
3
years of professional experience
Work History
THE PALMS BY EAGLES GHANA
Laundry Attendant
09.2019 - 03.2023
Job overview
- Operated industrial laundry equipment for efficient processing of linens and garments.
- Sorted, washed, dried, and folded laundry items according to specific protocols.
- Maintained cleanliness and organization in laundry area to ensure safety standards.
- Monitored machine performance and reported issues to management promptly.
- Assisted in training new staff on operational procedures and equipment usage.
- Collaborated with housekeeping team to ensure timely delivery of clean linens.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
- Managed inventory levels for laundry supplies such as detergents, softeners, and stain removers to prevent shortages or delays in service.
- Examined dried clothes to identify stains, tears and issues.
- Enhanced customer satisfaction by promptly addressing and resolving any complaints or issues related to laundry services.
- Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
- Prepared wash solutions and added bleach, detergents and softeners to clean and maintain quality of garments.
- Used irons and iron boards to press clothing, folding and organizing garments.
- Ensured consistent quality control by conducting regular inspections of cleaned linens for stains, damage, or wear.
- Increased linen longevity with proper handling, folding, and storage procedures.
- Assisted with unloading and loading customer laundry items.
- Helped customers with choosing appropriate cleaning cycles and techniques.
- Supported fellow staff members with delivery and pickup of customer orders.
Education
St.Johns School Ghana Sek.
High School Diploma
09.2015
Skills
Workplace cleanliness
- Laundry folding and storage
- Color separation
- Laundry room operations
- Safety procedures
- Laundry equipment operation
- Load balancing
- Ironing and steaming
- Item sorting
- Stain removal
Color separation
Laundry folding and storage
Laundry room operations
Laundry equipment operation
Ironing and steaming
Item sorting
Stain removal
Sorting and transport
Linens management
Laundry equipment maintenance
Laundry folding
Laundry sorting
Garment inspection
Professional folding
Linen folding
Customer laundry
Housekeeping support
Customer service
Excellent communication
Teamwork and collaboration
Folding laundry
Relationship building
Attention to detail
Work prioritization
Flexible schedule
Hanging items
Language fluency
Textile repair
Operating equipment
Teamwork
Problem-solving abilities
Multitasking
Multitasking Abilities
Organizational skills
Decision-making
Languages
English
Intermediate (B1)
Timeline
Laundry Attendant
THE PALMS BY EAGLES
09.2019 - 03.2023
St.Johns School
High School Diploma