Francoise White

Offering Management/Leadership Development and Business Coaching to organisations in the African/Indian Ocean region

• Contributed to Functional business leadership in developing strategies and actions that contribute to Group economic profit (EP) objectives
  
• Facilitated/shifted mindset to implement a High Performance Culture throughout the 11 African/Indian Ocean countries
  
• Coached business leaders in developing solutions that enable successful retention strategies and solve capability gaps
  
• Managed the HR processes around the closing down of the Africa Regional Centre in RSA and the transfer of tasks/responsibilities to the new Emerging Markets Centre in Dubai
  

• As a full-fledge member of the Country Management Committees in Barclays Mauritius and Barclays Seychelles, contributed to the elaboration and implementation of the People Strategy initiatives for the Indian Ocean
  
• Instilled drive and commitment into all aspect of performance development including Consistency Challenge Leadership meetings and Consequence Management
  
• Worked closely with the leadership team to ensure short and longer term capability requirements, succession and talent pipeline
  
• Supported and coached senior leadership in implementing the HR dimensions of their business strategy
  
• Ensured smooth employee relations through ongoing dialogue, communication and negotiation with the Employee Union and the Managers’ Association leading to Barclays Mauritius winning the Best Partnership Award (BAME & I.O) in 2006
  
• Turned a red Group Internal HR Audit into an all green one within 4 months
  
• Made Barclays Mauritius HR and Barclays Seychelles HR Sarbanes-Oxley compliant

Key Achievements include:

• Barclays Mauritius HR winning the 2006 Best Partnership Award (Africa/Middle East & Indian Ocean) as a reward for the spirit of partnership between Management and the unions
• Turned a red Group Internal HR Audit into an all-green one within 4 months
• Made Barclays Mauritius HR and Barclays Seychelles HR Sarbanes-Oxley compliant
• I was selected to be on the Barclays Africa/Middle East Top Talent List
  

Business Psychology & HR Consulting

• Managed the HR/HRD function, including the British American Development Centre, an IVTB registered centre
  
• Ensured proper and efficient administration of all HR/Personnel matters
  
• Liaised with the British American HR Consulting Group U.S.A/London
  

• Reporting to the Director of the Group Corporate Office
• Liaised with the Board of Directors on all HR matters
• Responsible for input on all HR aspects from forecast in business plan to actual setting up of new company structure / recruitment & training for new local and international ventures
• Developed HR Management systems & People Development policies aligned to business strategy
• Implemented key HR/HRD systems and practices
• Provided technical support and Coaching to Human Resources Managers of the 4 subgroups
• Organisational Development interventions: Diagnosis, report write-up and implementation
• Job Analysis & Job Evaluation at Subgroup level, along with Salary & Reward Policy recommendations
• Designed and delivered Training, including Management Development Programmes for different echelons
• Administered and ran the Currimjee Ltd. Training Centre, an In-house, IVTB registered institution
• Spearheaded Change initiatives across the Group – main achievement include the implementation of a Group-wide Performance Management System

Advised HR Director on all HR & Communications Group issues

• HR / HRD Consultancy and Training including: the assessment of training needs, the design and delivery of Management Development Workshops and other training programmes both in-house and public, setting up of Performance Management and other HR systems, conducting Job Analysis / Job Evaluation exercises
• Organisation Development consultancy services including the design of questionnaires for Organisational Diagnosis, administration of questionnaire, report write-up, and follow-up actions
  

• Organised and set up the HR Function and the Personnel Administration Department
  
• Established and monitored Personnel policies and procedures
  
• Managed the HR function/Personnel administration on a day-to-day basis
  

GSA for Singapore Airlines