Fred Lubega

1. Supervised and mentored a team of 22 employees, fostering professional growth and achieving departmental goals.
2. Delegated tasks effectively to ensure timely and efficient project completion.

Implemented cost-saving initiatives, reducing waste by 20% and improving inventory accuracy.
3.Training and mentor new hires, leading to a 30% improvement in staff retention.
4.Collaborated with chefs to design seasonal menus, resulting in a 15% revenue increase
5. Conducted performance evaluations and implemented individualized development plans.
6. Resolved employee conflicts and maintained a positive and productive workplace culture.

7.Supervised activities of employees and enforced safety regulations.

• Check guests for proper identification and serve both coffees and alcoholic beverages to guests in accordance with local and company laws and regulations
• Good knowledge of wine selections, wine service and beer service
• Ensure the preparation of high-quality coffee and beverages according to set recipes and standards.
• Train and mentor baristas in brewing techniques, latte art, and
• Work with suppliers to source high-quality coffee and products.

• Welcoming guests and making them feel comfortable making menu recommendations and upselling
• Making coffees as per standards to meet customer needs
• Processed cash and card payments promptly, minimizing customer waiting times and enabling swift table turnaround.
• Resolved guest complaints promptly and professionally, notifying restaurant management of concerns