Freddie Rick Colitoy
Abu Dhabi
Summary
Efficient and effective Guest Room Attendant with experience across various high-end hotels and resorts. Passionate about cleanliness and attention to detail. Responsible housekeeper with expertise in proper cleaning techniques. Pursuing a Room Attendant position in the hospitality and travel industry. Fluent in [Language]. Customer-focused housekeeper with issue resolution experience and safety procedure knowledge. Bilingual and personable with a can-do attitude. Seeks part-time room attendant role within five-star resort.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work history
Room Attendant
Marco polo hotel
Ortigas Manila, Phillipines
06.2020 - 10.2022
- Sanitised bathrooms to uphold strict hygiene and infection control procedures.
- Reported maintenance issues for prompt resolution.
- Cleaned [Number] room hotel to achieve immaculate presentation and hygiene.
- Welcomed guests, answered questions and anticipated service needs, maintaining excellent customer satisfaction.
- Followed COSHH and fire procedures to maintain hotel health and safety.
Electrical installation and Maintenance NC II
Electric Center
Novaliches Quezon City, Phillipines
11.2017 - 05.2020
- Performed complex electrical installations, employing strict attention to detail to reduce errors.
- Mentored junior engineers and new employees to improve competency and efficiency in operations.
- Directly increased revenue by £[Number] month-on-month.
- Installed and relocated industrial machinery and production equipment.
- Planned works and sourced materials to deliver on time and within budget.
Sales Representative
Lee Jeans Corporation
Sm Farview Mall, Phillipines
06.2017 - 08.2018
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
- Accounted for all inventory and ordered new stock.
- Presented latest merchandise to prospective buyers.
- Collected and processed payments.
- Prepared sales contracts and oversaw signing of both parties.
- Adapted sales techniques to specific clients and promoted products based on individualised client needs.
Service Crew Member
Jollibee
Qeuzon city, Phillipines
01.2016 - 06.2016
- Communicated effectively with multidisciplinary team of [Number] using [Tool].
- Prepared and served [Type] food to high [Type] standards.
- Proactively enhanced guest experience by recommending alternative menu options when kitchen experienced low stock or sold out items.
- Collected payments, provided accurate change and printed receipts for customers.
- Performed tests after repairs to guarantee operational safety and complete maintenance.
Education
Diploma of Education - bachelor of science and hotel restaurant managament
Our Lady Of Fatima University
Phillipines 01.2014 - 02.2019
Skills
- Hospitality expertise
- Housekeeping
- Cleaning supplies maintenance
- Documentation development
- Issue resolution
- Guest relations
- COSHH compliance
- Preventive and reparative maintenance
- Electrical installation and repair
- Construction management
- Process improvement
Languages
English
Upper intermediate
Arabic
Beginner
tagalog
Fluent
Timeline
Room Attendant
Marco polo hotel
06.2020 - 10.2022
Electrical installation and Maintenance NC II
Electric Center
11.2017 - 05.2020
Sales Representative
Lee Jeans Corporation
06.2017 - 08.2018
Service Crew Member
Jollibee
01.2016 - 06.2016
Diploma of Education - bachelor of science and hotel restaurant managament
Our Lady Of Fatima University
01.2014 - 02.2019
Similar Profiles
Suraj JhaSuraj Jha
Asst. Front Office Manager at Marco Polo HotelAsst. Front Office Manager at Marco Polo Hotel
RAKESH DHERELRAKESH DHEREL
Restaurant Manager at Marco Polo HotelRestaurant Manager at Marco Polo Hotel
Abdul Rahman MohamadAbdul Rahman Mohamad
Technical Manager cum Fire and Safety Manager at The Omni Marco Polo Hotel SingaporeTechnical Manager cum Fire and Safety Manager at The Omni Marco Polo Hotel Singapore
Noof AlbaidhaniNoof Albaidhani
Hospitality Officer /Patient Experience Department at Corniche HospitalHospitality Officer /Patient Experience Department at Corniche Hospital
Saif AlkaabiSaif Alkaabi
Project Manager at Abu Dhabi Executive OfficeProject Manager at Abu Dhabi Executive Office