Freddie rick Colitoy
Kamal osman jamjoong
Abu Dhabi
6
years of professional experience
Professional hospitality worker with proven record of delivering exceptional guest experiences. Skilled in customer service, conflict resolution, and multitasking in fast-paced environments. Strong focus on teamwork and adaptability ensures seamless operations and high satisfaction. Known for reliability, communication skills, and positive attitude.
Work History
Subway Restaurant
2 Years- Worked effectively under pressure during busy periods, maintaining high standards of cleanliness and professionalism.
- Self-motivated, with a strong sense of personal responsibility.
Hungry Heads Restaurant
2 Years 1 Month- Delivered exceptional customer service, ensuring guests had a positive dining experience.
- Collaborated with kitchen staff to streamline order delivery and enhance efficiency.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Housekeeping attendant
1 Year 11 Months- Observed utmost discretion whilst entering or working in occupied rooms, respecting guests' privacy.
- Secured guest belongings by adhering to strict lost-and-found procedures.
- Ensured spotless bathrooms for better hygiene standards.
- Ensured safety measures whilst handling hazardous cleaning chemicals.
- Promoted a clean environment with daily vacuuming of all rooms.
Education
- Hotel, Resort And Restaurant Management
HRM
HRM
Skills
Food safety
Customer service
Teamwork and collaboration
Hospitality services
Food preparation
Multitasking
Languages
English
B2
Upper intermediate
Personal Information
Timeline
Subway Restaurant
Kamal osman jamjoong
03.2024 - 03.2026Read More
Hungry Heads Restaurant
Catererglobal LLC
12.2021 - 01.2024Read More
Housekeeping attendant
Marco Polo hotel
11.2019 - 10.2021Read More
Our lady of Fatima university
from Hotel, Resort And Restaurant Management
Read More
Housekeeping NC II
HRM
Read More
Bartending NC II
HRM
Read More