Fuad Khalifa
Dubai
Summary
Directed the implementation of people management strategies at both strategic and operational levels. Led recruitment and selection initiatives to build high-performing teams. Analyzed HR data to provide insights that drive organizational development and strategic planning.
Overview
19
19
years of professional experience
Work History
Shared Services Manager Global HR
Jindal Films Europe Sarl
08.2018 - Current
- Spearheaded process improvements resulting in enhanced operational efficiency across shared service functions.
- Managed cross-functional teams to ensure alignment with organizational objectives and service delivery standards.
- Developed and implemented standardized procedures to streamline workflows and reduce redundancies.
- Led training programs for staff, enhancing skillsets and promoting a culture of continuous improvement.
HR Generalist /Personnel Specialist
Alfanar Group, Dubai
Dubai
02.2013 - 07.2018
- Work with company CEO and Director to strategically plan HR initiatives that will benefit company and encourage more efficient and beneficial work from employees
- Recruit, screen, interview, hire and dismiss employees as necessary, following all HR processes and procedures
- Direct all hiring and training procedures for new employees
- Directs the needs assessment for training and staff development to enhance the effectiveness of employee performance in achieving the goals and objectives of the company.
- Facilitates communication among employees and management. May guide managers and employees on problem solving, dispute resolution, regulatory compliance and litigation avoidance.
- Continually educate employees on company policies (including appropriate dress and social media permissions etc.) and keep employee handbook current
- Administer or change benefits, health plans, retirement plans etc.
- Organize, maintain and update employee HRIS information as needed
- Monitor employee progress and stay abreast on company climate and culture, ensuring it stays positive and productive
- Coordinate and direct work activities for managers and employees
- Foster cross functional relationships and ensure managers and employees are properly connected
- Designs and develops HR training programs for management and employees.
- Develops learning activities, audio-visual materials, instructor guides and lesson plans.
- Reviews evaluations of training courses, objectives and accomplishments.
- Makes assessments of effectiveness of training in terms of employee accomplishments and performance.
- Consults with management on performance, organizational and leadership matters. Conducts needs assessments to determine measures required to enhance employee job performance and overall company performance.
- Regularly meet with employees for progress reviews and assessments discussing any problems or grievances they may have.
- Attend to employee complaints and work to resolve conflicts
- Initiate and implement any necessary changes to help boost worker productivity (better assessment processes, incentive programs etc.)
- Promote a positive and open work environment where employees feel comfortable speaking up about issues.
- Manage and supervise other HR staff, ensuring they are assigned and carry out proper tasks
- Understand and adhere to all pertinent labor laws.
- Managing Tas-heel, E-Dnrd Emirates ID, DHA, RTA, DED Portal online.
HR and Admin Officer
Dar Al takaful PJSC, Dubai
Dubai
01.2011 - 02.2013
- Provides job candidates by screening, interviewing, and testing applicants; notifying existing staff of internal opportunities; maintaining personnel records; obtaining temporary staff from agencies.
- Pays employees by calculating pay; distributing checks; maintaining records.
- Administers student loan, medical insurance, savings bond, and disability programs by advising employees of eligibility; providing application information; helping with form completion; verifying submission; notifying employees of approvals.
- Monitors unemployment claims by reviewing claims; substantiating documentation; requesting legal counsel review.
- Maintains human resources records by recording new hires, transfers, terminations, changes in job classifications, merit increases; tracking vacation, sick, and personal time.
- Orients new employees by providing orientation information packets; reviewing company policies; gathering withholding and other payroll information; explaining and obtaining signatures for benefit programs.
- Documents human resources actions by completing forms, reports, logs, and records.
- Updates job knowledge by participating in educational opportunities; reading professional publications.
- Accomplishes human resources department and organization mission by completing related results as needed.
- Managing company asset registration, renewal, asset budget.
- Set Up and Maintain the trade Licenses renewal.
- Managing All UAE branches HR & Admin procedures (attendance, issuance letters, payroll, the cleaners and the security)
- Managing the attendance and the payroll, pension for UAE locals’ employees.
- Trains employees on HR issues and practices. Presents course materials.
- Assists with planning, implementation and ongoing maintenance of labor relations, employee relations, equal employment opportunity, diversity and compensation programs.
- Provides a broad range of consultative services to all levels of employees regarding policies and procedures.
Medical Underwriter
Al Musallanet TPA Medical Insurance Provider Group, Dubai
Dubai
01.2007 - 01.2011
- Responsible for deciding whether or not to accept applications for insurance cover this is known as ‘risk’.
- Determining risk is a complex process and the job relies on sensible judgment and meticulous attention to detail.
- Ensure that accurate quotes are produced that are competitive to the customer, yet profitable for the company.
- Work in many areas but the work falls into the categories of life and medical assurance, general insurance and reinsurance.
- Examining insurance proposals
- Collecting background information and assessments of risk
- Analyzing statistical data using specialist computer programs
- Writing quotes and negotiating the terms with brokers and clients
- Determining premiums
- Deciding the wording of policies
- Preparing insurance policy terms and conditions
- Liaising with insurance brokers and customers.
Education
Bachelor Of Commerce - Business Administration
Damascus University
Damascus01.2006
Skills
Demonstrated fluency in English, Arabic, French, and Portuguese to facilitate effective communication across diverse audiences
Demonstrated proficiency in administrative writing, ensuring clarity and precision in documentation
Facilitated effective verbal communication to enhance team collaboration
Managed comprehensive maintenance of employee files, ensuring accuracy and confidentiality
Assisted in developing compensation frameworks to support employee retention Collaborated with HR teams to implement wage structures that align with industry standards Supported management in evaluating compensation packages for new hires
Facilitated employee orientation programs to enhance onboarding experience
Oversaw benefits administration processes to ensure compliance and employee satisfaction
Demonstrated commitment to professional standards and ethical practices
Assisted in organizing team activities to enhance collaboration and efficiency Supported project completion by coordinating schedules and resources Contributed to maintaining a structured workflow for ongoing tasks
Facilitated collaborative efforts among team members to achieve project goals
Oversaw supply management processes to ensure timely availability of resources
Executed SAP system management to streamline business processes
References
Reference: Available up on request
CORE STRENGTHS
- Inspiring leadership with positive attitude.
- Action oriented high initiative level.
- Analytical thinking with innovative approach.
- Quick decision making ability.
- Time management and prioritization.
- Strong communication & interpersonal skills.
- Adaptability to change in environment.
- Ability to work even under stress and in difficult situations.
PROFESSIONAL COMPETENCIES
- Organizational development.
- Managerial and organizational skills.
- Expertise in HR Management
- Talent acquisition and development.
- Resource mobilization ensuring optimum utilization of resources.
- Conflict management and problem solving skills.
- Managing general administration.
- Commitment to profession and organization.
ADDITIONAL INFORMATION
- Screen, Interview And Sometimes Test Qualified Job Applicants.
- They meet with managers in the organization to understand their staffing needs, obtain information about job expectations and create the job specification.
- Look for and find potential job candidates, facilitate the interview process, conduct reference checks and extend job offers to individuals.
- Assist with the administration of compensation programs, such as health insurance and retirement plans.
- Handling inquiries from employees and discuss terms with plan providers.
- Essentially, create and maintain a satisfied, qualified and productive workforce.
- Setup new establishment (DMCC,DED,JAFZA).
Timeline
Shared Services Manager Global HR
Jindal Films Europe Sarl
08.2018 - Current
HR Generalist /Personnel Specialist
Alfanar Group, Dubai
02.2013 - 07.2018
HR and Admin Officer
Dar Al takaful PJSC, Dubai
01.2011 - 02.2013
Medical Underwriter
Al Musallanet TPA Medical Insurance Provider Group, Dubai
01.2007 - 01.2011
Bachelor Of Commerce - Business Administration
Damascus University