Hi, I’m
Fumie Yorizumi
Dubai,United Arab Emirates
Summary
Accomplished professional with extensive expertise in executive secretarial and group secretariat work, adept at cross-cultural communication and liaison. Proven track record in administrative management, office management, and data management, ensuring efficient operations and seamless coordination. Skilled in customer service, protocol training, hospitality, and etiquette training, enhancing client interactions and organisational reputation. Demonstrated proficiency in procurement, budget control, documentation, and project management. Strong leadership and team management abilities complemented by instructional experience. Proficient in Microsoft Office with a focus on delivering exceptional results. Committed to leveraging skills for continued professional growth within dynamic environments.
Overview
37
years of professional experience
2
years of post-secondary education
1
Certification
Work history
JETRO Dubai
Executive Secretary to the Director of the Research Department
10.2024 - 02.2025
Job overview
- Expense management and asset procurement
- Scheduling and coordination of briefings with Japanese companies
- Budget management and event planning
Fine Today Co., Ltd.
Executive Secretary to the CEO & Senior Executives
08.2020 - 06.2024
Job overview
- Managed schedules, meetings, and international communications
- Translated corporate documents and CEO's blog into English
- Coordinated travel arrangements and official receptions
Rugby World Cup 2019 Organizing CommitteeTokyo, Japan
Senior Manager, Protocol Department
10.2016 - 12.2019
Job overview
- Managed VIP hospitality and guest logistics
- Developed operational protocols and staff regulations
- Trained and supervised over 1,200 staff and volunteers
- Coordinated hospitality and event logistics for 983 VIP guests from 35 countries, including hotel bookings, seating arrangements, catering, and medical services in collaboration with Jikei University Hospital
Spring Airlines Japan
Manager, Cabin Crew Department
09.2014 - 10.2016
Job overview
- Conducted hiring and training for new cabin crew
- Managed labor administration and airline regulatory compliance
- Liaised with the Civil Aviation Bureau
- Served as an interviewer for foreign pilot recruitment
- Acted as a coordinator for foreign pilots after hiring
JALways Co., Ltd.
International Cabin Crew
09.2006 - 10.2010
Job overview
- Served on international flights, including multilingual service
- Rehired as a Japan Airlines alumna to serve on international routes
- Worked on flights with a mix of Thai and Japanese cabin crew
- Responsible for in-flight announcements, Business Class service, overall cabin operations, and duty-free sales
Kuwait Embassy in Japan
Executive Secretary to the First Secretary
08.2002 - 08.2006
Job overview
- Coordinated diplomatic schedules and correspondence
- Managed visa issuance and military-related documentation
- Diplomatic Secretary Duties (Exclusive Secretary to the First Secretary)
- Schedule coordination and management / Handling phone calls / Responding to emails (including in English)
- Travel arrangements / Organizing business meals / Expense applications / Business card management
- Drafting business letters / Handling ceremonial matters / General administrative tasks
- Group Assistant Duties
- Arranging business trips and managing travel expenses for staff accompanying assigned partners and directors on overseas trips
- General administrative tasks within the department
- Supporting staff, including foreign employees, within the group
- Visa Issuance Support
- Engaged in the issuance of official visas for 300 Self-Defence Force personnel deployed to Iraq and acted as a coordinator with Ministry of Defence officials
- Accompanying domestic and international business trips, handling on-site coordination
- Life coordinator for the family members of stationed Kuwaiti diplomats
Air DO
Senior Cabin Crew Manager
08.1998 - 12.2000
Job overview
- Designed and implemented new uniform concepts
- Led training and emergency response instruction
- Served as Group Leader in the Cabin Crew Department and Communication Leader with Foreign Flight Crew
- Responsible for personnel development training
- Liaised with the Civil Aviation Bureau
- Served as an interviewer for foreign pilot recruitment
- Acted as a coordinator for foreign pilots after hiring
- Conducted emergency evacuation training for cabin and flight crew
Japan Airlines
Assistant Purser, International Cabin Crew
12.1989 - 03.1998
Job overview
- Provided full in-flight service across First Class, Business Class, and Economy Class
- Served as Assistant Purser, responsible for overseeing service operations in assigned cabin sections
- Led in-flight sales promotions, resulting in company-wide recognition and awards
- Selected as a crew member for Imperial Family flights and special charter flights for corporate executives
- Appointed as a standby crew member for government aircraft preparation
- Managed in-flight operations as In-Charge Cabin Crew for designated classes
- Led in-flight sales promotion initiatives, setting targets for each flight and ensuring execution through strategic recommendations and teamwork
- Received company recognition and an award for outstanding performance as an in-flight sales leader
- Selected as a dedicated crew member for Imperial Family flights
- Appointed for exclusive chartered flights for major corporate executives
- Assigned as a standby crew member for government aircraft preparation
Cathay Pacific AirwaysHong Kong
International Flight Attendant
03.1988 - 12.1989
Job overview
- Trained in emergency procedures and international in-flight service
- Provided English-language in-flight communication and service across all cabin classes, including customer service, meal service, duty-free sales, in-flight announcements, and safety checks
- Completed emergency evacuation training and served on all international routes
- Assigned as a dedicated Purser for First Class
Education
Sacred Heart Professional Training College.Tokyo
Bachelor of Business Administration from English
04.1986 - 03.1988
Skills
- Executive Secretarial Work
- Group Secretariat Work
- Cross-Cultural Communication
- Liaison Experience
- Customer Service
- Protocol Training
- Hospitality
- Etiquette Training
- Administrative Management
- Office Management
- Data Management
- Procurement
- Budget Control
- Documentation
- Training
- Instructional Experience
- Project Management
- Leadership
- Team Management
- Microsoft Office
Certification
- Secretarial Skills Certification (Level 2), 09/87
- United Nations English Proficiency Test (Level B), 10/87
- Practical English Proficiency Test (Level 2), 10/87
- TOEIC Score: 852, 07/07
- Certified Internal Auditor (CIA), 03/15
- Global Kids Student Manner Instructor Certification, 01/17
Custom
- Handled media relations
- Managed liaison with the Imperial Household Agency and oversaw hospitality for the Imperial Family at multiple event venues.
- Hosted distinguished guests, including: Emperor Emeritus & Empress Emerita, Emperor of Japan, Crown Prince & Crown Princess Akishino, Princess Nobuko of Mikasa & Princess Akiko of Mikasa, Princess Hisako of Takamado, The Royal Family of Monaco
Languages
English
Fluent
Japanese
Native
Timeline
Executive Secretary to the Director of the Research Department
JETRO Dubai
10.2024 - 02.2025
Executive Secretary to the CEO & Senior Executives
Fine Today Co., Ltd.
08.2020 - 06.2024
Senior Manager, Protocol Department
Rugby World Cup 2019 Organizing Committee
10.2016 - 12.2019
Manager, Cabin Crew Department
Spring Airlines Japan
09.2014 - 10.2016
International Cabin Crew
JALways Co., Ltd.
09.2006 - 10.2010
Executive Secretary to the First Secretary
Kuwait Embassy in Japan
08.2002 - 08.2006
Senior Cabin Crew Manager
Air DO
08.1998 - 12.2000
Assistant Purser, International Cabin Crew
Japan Airlines
12.1989 - 03.1998
International Flight Attendant
Cathay Pacific Airways
03.1988 - 12.1989
Sacred Heart Professional Training College.
Bachelor of Business Administration from English
04.1986 - 03.1988
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