Funui Merial Ekuma
Al Ain City
Summary
Proactive Sales Assistant with extensive experience in customer service and transaction processing. Skilled in resolving customer inquiries and complaints, fostering lasting client relationships, and driving sales through effective engagement and upselling. Strong team collaborator with expertise in cash handling, stock management, and goal achievement.
Overview
7
7
years of professional experience
Work History
Sales Assistant
Super Confort Sarl
02.2022 - 01.2024
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Maintained a high level of customer service while ensuring accurate processing of transactions.
- Achieved higher sales figures by fostering lasting customer connections and delivering top-notch service.
- Aided customers with product inquiries and conducted searches on the store system to locate merchandise at different locations.
Salesperson
Mahima
07.2017 - 02.2018
- Drove customer engagement and expanded opportunities for upselling.
- Built strong client relationships, leading to enhanced loyalty and an uptick in repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
Education
Master of Arts - Ports And Shipping Administration
Regional Maritime University
Accra, Ghana08.2021
Master of Science - Ports And Shipping Administration
National Polytechnic University Institute
Bamenda, Cameroon09.2019
Skills
- Cash Handling
- Goal-Oriented
- Stock management
- Sales expertise
Languages
English
Bilingual or Proficient (C2)
French
Bilingual or Proficient (C2)
Timeline
Sales Assistant
Super Confort Sarl
02.2022 - 01.2024
Salesperson
Mahima
07.2017 - 02.2018
Master of Arts - Ports And Shipping Administration
Regional Maritime University
Master of Science - Ports And Shipping Administration
National Polytechnic University Institute
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