MS Office
Furqan Khan
Business Development Manager
Sharjah
Summary
Energetic business development professional driven to motivate and excite employees to reach optimum performance. Natural leader and complex problem solver. Experienced with product testing, management and development of new business opportunities.
Creative with impressive track record of improving sales and growing company customer base. Innovative program management, strategic planning and team leadership skills. Successful team builder with exceptional communication abilities.
Overview
10
10
years of professional experience
17
17
years of post-secondary education
3
3
Languages
Work History
Business Development Manager
Bab Alsuraa Transport L.L.C
Dubai
06.2022 - Current
- Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
- Researched industry and marketplace trends to develop marketing solutions and enhance business operations.
- Uncovered and qualified prospects and sales opportunities in targeted markets using external resources.
- Worked with existing customers to increase purchases of products and services.
- Taught consultative selling techniques to new and existing staff members to build expertise.
- Represented company and promoted products at conferences and industry events.
- Collected data and performed customer needs analysis.
- Collaborated with sales and marketing departments to support project rollout.
Operations Manager
Total Electromechanical Contracting
Ajman
08.2021 - 06.2022
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Spearheaded department training to enhance employee performance and boost employee productivity.
- Collaborated cross-functionally to refine procedures, devise best practices and enforce quality metrics.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Reviewed operations reports to understand numbers and trends.
- Increased profit by streamlining operations.
- Partnered with vendors and suppliers to effectively manage and budget.
Business Development Representative
R.K Travel Services
Mumbai
02.2019 - 08.2021
- Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic and elevated sales numbers.
- Developed new branding strategies and marketing collateral to foster business development and achieve revenue targets.
- Preserved brand integrity by monitoring consistency and quality of marketing content.
- Consulted with product development teams to enhance products based on customer interest data.
- Collaborated with developers, advertisers and production managers to market products and services.
- Managed relationships with key industry partners and implemented promotional initiatives to maximize marketing program performance.
- Worked with vendors to complete projects according to schedule and specifications.
- Maintained complete database of files, contacts and project materials.
- Engaged, informed and supported staff on media and marketing outcomes.
- Planned and executed events and marketing programs to increase qualified leads.
- Traveled to promote current programs and drive marketing through trade shows and industry conferences.
Sales Executive
Total Electromechanical Contracting
Ajman
06.2014 - 02.2019
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Analyzed past sales data and team performance to develop realistic sales goals.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Managed entire sales cycle across customer accounts, proposing and closing sales to achieve total revenue growth, profit and customer satisfaction plans.
- Presented products to clients using dynamic presentations and practical use-case scenarios.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Remained current on industry trends to better understand customer needs, product effectiveness and sales tactics.
- Held meetings with director to identify techniques to overcome sales obstacles.
Sales Representative
Total Electromechanical Contracting
Ajman
06.2012 - 05.2014
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Expanded customer base and boosted profit within product line.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Met frequently with technical, product management and service personnel to stay current on company offerings and business policies.
- Brought Customer Satisfaction Index levels from unsatisfactory to levels acceptable to manufacturer.
- Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
- Served as liaison for company, clients and referred prospects regarding inquiries, issues, order management, post-sales follow-up and customer relations.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Organized sales paperwork, presented proposals and finalized contracts.
Education
Diploma In Mechanical Engineering - Engineering Mechanics
Fr. Agnels Polytechnic
Mumbai, India 06.2006 - 05.2011
SSC -
St. Joseph's High School
Mumbai, India 06.1994 - 05.2006
Skills
Verbal and written communication
Performance metrics
Product and service sales
Staff Management
Relationship building and management
Account management
Database Management
Quality control
Vendor management
Operations
Marketing
Goals and performance
Market understanding
Key decision making
Relationship building and rapport
Revenue Generation
Business development and planning
Networking strength
Accomplishments
- Directed a team of 77 personnel bringing in 2,50000 Aed per month on average for Total Electro Mechanical Contracting.
- Led various Marketing Campaigns for R.K Travel Services and successfully managed to get new clients for them in the UAE.
Software
Adobe
Autocad
IBM Watson
Timeline
Business Development Manager
Bab Alsuraa Transport L.L.C
06.2022 - Current
Operations Manager
Total Electromechanical Contracting
08.2021 - 06.2022
Business Development Representative
R.K Travel Services
02.2019 - 08.2021
Sales Executive
Total Electromechanical Contracting
06.2014 - 02.2019
Sales Representative
Total Electromechanical Contracting
06.2012 - 05.2014
Diploma In Mechanical Engineering - Engineering Mechanics
Fr. Agnels Polytechnic
06.2006 - 05.2011
SSC -
St. Joseph's High School
06.1994 - 05.2006