Furqan Rasool
Dubai ,United Arab Emirates
Summary
Experienced Senior workplace Facilities Manager with a demonstrated history of working in the real estate and FM industry with over 9 years of experience managed mixed use of portfolios ( Residential, Commercial, Retail, Financial vertical markets and Technology sectors) and worked with top tier FM. Skilled in KPI management, Operations Management, Critical system maintenance with knowledge of resolving customer problems. Works to increase success through effective work strategies and customer service.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Regional Facilities Manager
CBRE / Snap Chat Account
Dubai
07.2022 - Current
- Successfully completed FDOB for the KSA office.
- Successfully implemented RTO and global food program across the MENA region.
- Monitoring JIRA system regularly to ensure that proper ticker triage is implemented and aging tickets are closed timely.
- Successfully onboarded FCs in Israel and Saudi Arabia
- Negotiating sub contractor prices resulting in cost saving of almost 30k USD.
- Working and coordinating with other XFN partners, seeking regular feedback from the business to maintain high standards within the workplace.
- Managing government relations - Dubai parking renewals, customs audit, utilities bill payments ( HVAC, internet ).
- Managing and overseeing all the client events across the region.
- First member of the CBRE regional leadership team.
- Part of the project meeting across the region ( Qatar, KSA and Dubai ) in order to raise and discuss design and operational related risks and parameters.
- Attended the security related table top exercise in Israel and discussed various risk mitigation factors.
- Successfully onboarded various vendors on the CBRE vendor portal to ensure diversity and option in the vendor management portal.
Facilities Manager
CBRE / Deutchse Bank Account
Dubai
10.2020 - 06.2022
- Managing the Regional engineering and FM operation for Deutsche bank ( 80k sq. feet ) across MENA region
- Preparing RFP's / SOW for successful contract renewals.
- Member of the crisis management committee responsible for implementing and developing COVID 19 risk management plan to ensure business continuity
- As a part of the continuous improvement benchmarking subcontractor prices resulting in the saving of 50k USD.
- Managing government and audit relations for the bank to ensure regulatory compliance.
- Successfully delivered office fit out projects as a part of office improvement initiatives.
Facilities Operations Manager
Transguard Group
Dubai
12.2017 - 10.2020
- Managing the FM contract of USD 6.5 million Staff accommodations portfolio with 100% SLA and KPI adherence
- As a part of the energy saving initiatives - implemented continuous improvement ideas resulting in the energy saving of USD 500K.
- Managed a big team of 80 MEP technicians and 250 cleaners.
- Part of the technical recruitment team in order to assist with the recruitment of technical resources.
- Successfully completed demobilisation and handover of properties to the landlord to avoid penalties worth USD 1 Million.
Facilities manager
Khidmah LLC
Abu Dhabi
02.2016 - 11.2017
- Managed the renewal of the FM contracts worth USD 4.5 Million, preparing RFP's.
- Oversee FM operation for 12 residential buildings and 10 villas with 500 apartments more that 200k sq. feet area
- Successfully supported in government regulatory audits resulting in ZERO fine incurred and renewal of all regulatory certificates.
- Develop and maintain standard operating procedures, emergency response procedures, preventive maintenance programs and all technical documentation.
Assistant facilities manager
Farnek Service
Abu Dhabi
02.2014 - 02.2016
- Managed FM services for ETIHAD first and business class lounges in Abu Dhabi Airport, Sheikh- Al -Nahyan properties contracts worth USD 3million.
- Managing the ongoing contract delivery in accordance with health and safety requirements with ZERO incidents and down time for the client business
- Achieved 98% SLAs and KPI based on the agreed contractual terms.
- Monitoring and maintaining the specialised equipment (e.g. lift, Fire-Fighting, tank cleaning, automatic sliding gate, HVAC) and ensuring no breakdowns.
- Tracking and managing the service requests using the CAFM system and ensuring that the PPMs are conducted on time and as per the SOPs thus reducing the reactive maintenance cost.
Electrical Engineer
NHPC
Kashmir , India
06.2012 - 02.2014
- Managed erection of power house equipment and switch yard.
- Successfully completed Operation and Maintenance of all Electrical andMechanical equipment and 33KV Switchyard.
- Commissioning of 24-volt battery bank.
- Operation and maintenance of 12 KVA diesel generators
Education
Bachelors of Electrical Engineering - Engineering
Baba Ghulam Shah Badshah University
India 03.2008 - 04.2012
Skills
- SLA and KPI management
- Vendor risk management
- Government relations
- Critical incident response management
- Budget preparation ( OPEX & CAPEX )
- Stakeholder and client management
- Facilities inspections
- Occupational health and safety compliance
Certification
- IFMA Certified Facilities Management Professional ( FMP ).
- IOSH Managing Safely.
Timeline
Regional Facilities Manager
CBRE / Snap Chat Account
07.2022 - Current
Facilities Manager
CBRE / Deutchse Bank Account
10.2020 - 06.2022
Facilities Operations Manager
Transguard Group
12.2017 - 10.2020
Facilities manager
Khidmah LLC
02.2016 - 11.2017
Assistant facilities manager
Farnek Service
02.2014 - 02.2016
Electrical Engineer
NHPC
06.2012 - 02.2014
Bachelors of Electrical Engineering - Engineering
Baba Ghulam Shah Badshah University
03.2008 - 04.2012
- IFMA Certified Facilities Management Professional ( FMP ).
- IOSH Managing Safely.
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