G. Lakshmi Narayanan
Sales Manager
Bur Dubai,DU
Summary
Results-driven sales professional with expertise in driving revenue growth and cultivating strong client relationships. Prepared for leadership roles, with a proven ability to enhance team collaboration and achieve outstanding results. Recognized for adaptability, strategic planning, and effective communication. Excels in market analysis, lead generation, and negotiation.
Overview
18
18
years of professional experience
2
2
Languages
Work History
Sales Manager
Newcom Computer Systems L.L.C
Dubai, United Arab Emirates
06.2018 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
- Attended industry events and conventions to explain sales opportunities.
Accounts Incharge Cum Sales Co-ordinator
Newcom Computer Systems L.L.C.
Dubai
08.2010 - 03.2018
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Supported sales team members in achieving individual goals and targets through coaching, mentoring, and guidance.
- Streamlined sales processes for improved efficiency and customer satisfaction.
- Served as a liaison between internal departments such as production, logistics, finance, ensuring seamless end-to-end management of client accounts.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Manager – Administration
Silver Pearls Packaging Services L.L.C.
Dubai
02.2007 - 10.2008
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Updated reports, managed accounts, and generated reports for company database.
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
- Improved office efficiency by implementing streamlined administrative processes and procedures.
- Managed sensitive information discreetly, ensuring proper storage and disposal practices were followed at all times to maintain confidentiality compliance standards.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Trained employees in company and regulatory compliance requirements to promote conformance.
Education
B.Com. - Commerce
University of Madras
Chennai 04.2001 -
Diploma - Advanced Java
TCS
Chennai 04.2001 -
Skills
Sales planning
Client relationship management
Sales reporting
Staff management
Sales tracking
Sales operation
Lead generation
Sales team training
Relationship building
Account management
Product knowledge
Key Experience
- Preparation of Reports
- Banking
- Hands on knowledge in computer accessories sales
- Knowledge of Logitech, Microsoft Hardware, Belkin, Targus brands
- Knowledge of Seagate, WD, Toshiba, Qnap hard disk brands
My Edge
- Quick grasping powers
- Good proficiency in Computer Hardware and Software Operations
- Possessing good inter-personal communication skills
Personal Information
- Visa: Tourist Visa
- Passport Number: P66799465
- Father's Name: G. Gangadharan
- Date of Birth: 05/10/75
- Marital Status: Married
Timeline
Sales Manager
Newcom Computer Systems L.L.C
06.2018 - Current
Accounts Incharge Cum Sales Co-ordinator
Newcom Computer Systems L.L.C.
08.2010 - 03.2018
Manager – Administration
Silver Pearls Packaging Services L.L.C.
02.2007 - 10.2008
B.Com. - Commerce
University of Madras
04.2001 -
Diploma - Advanced Java
TCS
04.2001 -