GABRIEL HADDAD
Dubai
Summary
Dynamic and results-driven professional with a proven track record at Maria Bonita Mexican Restaurant, showcasing expertise in customer service and liquor, beer, and wine knowledge. Excelled in building loyal clientele through outstanding service and teamwork, significantly enhancing customer satisfaction. Demonstrates a strong multitasking ability and an outgoing personality, making a lasting impact in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Bartender
Maria Bonita Mexican Restaurant
Dubai, United Arab Emirates
12.2023 - Current
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
Bartender
OCIDENTE BAR
PORTO ALEGRE - BRAZIL
02.2022 - 10.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Sales Agent
YAZIGI LANGUAGE SCHOOL
PORTO ALEGRE - BRAZIL
01.2022 - 10.2023
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Stock Keeper
PREMIER SHOP
PALHOCA - BRAZIL
09.2019 - 12.2021
- Optimized storage space utilization by rearranging merchandise according to size, weight, or frequency of use guidelines.
- Maintained accurate records of incoming shipments, ensuring seamless integration into the existing inventory system.
- Improved stock accuracy by conducting regular inventory counts and updating records accordingly.
- Streamlined warehouse operations by implementing effective storage solutions and utilizing proper equipment for material handling tasks.
Education
High School Diploma -
FARROUPILHA SCHOOL
PORTO ALEGRE - BRAZIL12.2015
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Team player attitude
- Outgoing Personality
Languages
Portuguese
Bilingual or Proficient (C2)
Spanish
Advanced (C1)
English
Upper intermediate (B2)
Timeline
Bartender
Maria Bonita Mexican Restaurant
12.2023 - Current
Bartender
OCIDENTE BAR
02.2022 - 10.2023
Sales Agent
YAZIGI LANGUAGE SCHOOL
01.2022 - 10.2023
Stock Keeper
PREMIER SHOP
09.2019 - 12.2021
High School Diploma -
FARROUPILHA SCHOOL