Gabriela Sanchez Robles
Ras Al Khaima,UAE
Summary
Accomplished professional with a strong foundation in analytical skills and data analysis, complemented by expertise in report preparation and root cause analysis. Demonstrates exceptional attention to detail and time management, with proven capabilities in team management and problem solving. Experienced in continuous improvement training, including Yellow Sigma and CI methodologies, associated with ASQ. Proficient in budget management and optimisation, R&D, customer and supplier negotiation, self-learning, and the use of Microsoft software including Copilot (AI), SAP, Canva, and Gantt charts. Familiarity with lean principles and agile approaches enhances the ability to drive process improvements. Career goals include leveraging skills in inspection techniques to contribute to innovative projects within dynamic organisations.
Overview
1
1
Certification
7
7
years of post-secondary education
17
17
years of professional experience
Work history
Technical and Quality Manager
Colep & Scitra
2017.02 - 2026.09
- Managed product scale-up, blending, filling, regulatory risk assessments, continuous improvement, method validation and testing, and laboratory design for microbiology and physicochemical testing to ensure product quality and compliance.
- Developed and implemented technical specifications, testing methodologies, procedures, records, work instructions, operational procedures, and process flowcharts in collaboration with global teams and cross-functional partners to align with customer requirements and internal quality standards.
- Managed technical customer complaints, identifying root causes related to product performance using 5 Whys, Ishikawa, and other tools.
- Enhanced team productivity through targeted training, mentorship, continuous improvement meetings, and setting key performance indicators and yearly objectives.
- Collaborated with multinational clients including Reckitt Benckiser, Unilever, Beiersdorf, and WD-40. Managed customer visits, audits, and complaints alongside internal team members.
Technical Manager
Colep Mexico
2014.04 - 2017.02
- Developed technical standards and oversaw validation processes and equipment design with Engineering and Quality. Implemented global standards, selected laboratory equipment, and developed ASTM methods in coordination with customers and suppliers.
- Led projects for microbiology laboratory design and packaging setup, enhancing operational efficiency and compliance with industry standards.
- Managed technical customer complaints, identified root causes of product performance issues, and prepared actionable reports to drive resolution.
- Collaborated with clients including L’Oréal, Reckitt, P&G, and Colgate on successful product implementations, ensuring alignment with customer specifications.
Customer Technical Service
Hexpol Compounding
Querétaro
2012.12 - 2013.12
- Supported quality assurance and resolved customer complaints through root cause analysis, supplier coordination, formula optimisation, and production improvement, overseeing oils, polymers, resins, and various raw materials.
- Created quotations and managed SAP database while planning and executing quality control measures.
- Conducted R&D for new products, managing scale-up and optimisation to enhance product viability.
Quality Control Analyst
Hexpol Compounding
Querétaro
2010.03 - 2012.11
- Performed daily product analyses to ensure compliance with quality standards, contributing to overall product integrity.
- Conducted equipment verification and daily validation, resolving internal nonconformities and supporting root cause analysis to enhance product quality and compliance with standards.
- Enhanced product quality by implementing rigorous inspection procedures.
- Performed regular inspections of raw materials; ensured high-quality end products.
- Trained junior analysts, contributing to team development.
Education
Bachelor’s Degree - Chemical Engineering
Universidad Autonoma de Queretaro
Mexico 2005.09 - 2010.12
Master’s - Business Administration and Marketing
Universidad del Valle de Mexico
Mexico 2023.09 - 2025.09
Skills
- Data analysis
- Report preparation
- Root cause analysis
- Continuous improvement
- R&D
- SAP
- Budget optimisation
- Team management
- Customer negotiation
- Supplier negotiation
- Analytical
- Attention to detail
- Problem solving
- Time management
- Familiarity with lean principles
- R&D
Personal Information
Title: Technical and Quality Manager - Scitra
Certification
Six Sigma Yellow Belt Training, Projects Administration, Auditor ISO 22716:2007, Classification and Identification of Chemical Substances per GHS-SGA ONU-2013, GC & Test Method development by Agilent
Accomplishments
- Achievements:
- Cost optimization in testing time by reducing costs by 5% through:
- Regular revision of unused equipment
- Evaluation of test methods and reagents used in the laboratory
- Reduction of team testing time by 10% through:
- Introduction of a new packaging laboratory
- Creation of SAP specifications
- Improvement in complaint feedback to customers:
- Response time reduced to an average of 3 days
- Optimization of the implementation to be < 3 days by creating a standardized process.
Affiliations
- ASO Member
- American Society for Quality
PAPER PUBLICATIONS
- M. C. Arenas, Gabriela Sánchez, “Optical, electrical, and morphological properties of transparent binary doped polyaniline thin films synthesized by in-situ chemical bath deposition,” Polymer International, 2010.
- M. C. Arenas, Gabriela Sánchez, “Engineered doped and co-doped polyaniline gas sensors synthesized in N,N dimethyl formamide media,” Applied Physics A, Nov. 18, 2011.
Timeline
Master’s - Business Administration and Marketing
Universidad del Valle de Mexico
2023.09 - 2025.09
Technical and Quality Manager
Colep & Scitra
2017.02 - 2026.09
Technical Manager
Colep Mexico
2014.04 - 2017.02
Customer Technical Service
Hexpol Compounding
2012.12 - 2013.12
Quality Control Analyst
Hexpol Compounding
2010.03 - 2012.11
Bachelor’s Degree - Chemical Engineering
Universidad Autonoma de Queretaro
2005.09 - 2010.12