Gamal Ibrahim

Seeking a strong challenging Position in an esteemed growing organization having a culture of team Work and excellent opportunities for individuals professional it will be great pleasure for me to be.. a part of your team and serve in the ultimate of the organization as well as for nourishment of any objective. Professional Summary Monitoring the situation in the bus stations, ensuring the correctness of the work procedures and monitoring compliance with the quality and performance regulations of the drivers in accordance with the planning, scheduling, coordination and follow-up with the Operations Control Center (OCC), as well as providing information to passengers and monitoring the performance of strategic partners and reporting. Design and create drawing and design to meet specific or promotional needs, in advertising and artistic design such as stickers, logos or packaging, I also use a variety of programs to achieve artistic or decorative influence. “As well as the experience of reliable customer service in dealing with the public through the current work in public transport in Dubai.” Other Skills Ability to establish priorities and work under limited supervision. Can communicate information and ideas to others in understandable manner. Excellent graphical skills, creative flair and good color sense. Organized and able to priorities own work schedule. Able to work under pressure, meet deadlines and multitask. Answering queries from clients. designing advertisements, brochures, handouts, flyers and online graphics. Working with arrange of media, including photography, to create final artwork. Production graphic content for site re-skins, page layouts, email designs, site graphics and static and flash banners. Ability and participation in the organization of art exhibitions. Creative and able to offer technical and consulting support. Ability to add technical final touch file décor and internal design. Ability to negotiate with Public. Ability to manage a team. Ability to solve problems flexibility. Communicate effectively with excellent interpersonal relationship. Report and scientific research preparing.

• Customer Service 7 Star (12-12-2019)
• Public Speaking Skills - RTA (December/2018)
• Handling Stress and Work Pressure…..
• By Business L&D Solutions
• Government of Dubai –RTA (10th – 11th of September 2017)
• Customer Service Excellence (September 2016)
• Government of Dubai -RTA (by Knowledge group)
• Building Customer Service Culture (June/2015)
• Government of Dubai -RTA (by Knowledge group)
• Customer Relation Ship Management / CRM
• (Sept/2014)
• Government of Dubai -RTA (by PROJACS International)