GANESH PANIGRAHI
Mumbai
Summary
Detail-oriented, organized, and meticulous employee with a proven track record of meeting tight deadlines. Thrives in fast-paced environments and consistently delivers high-quality work. Dedicated team player enthusiastic about contributing to the company's success.
Overview
10
10
years of professional experience
Work History
Network Executive
Zeel Infotech Pvt Ltd.
06.2023 - Current
- Managed Network Operating Center (NOC) technical infrastructure and server performance.
- Maintained prescribed network software configurations to support consistent and reliable infrastructure performance levels.
- Installed monitoring tools, defining alarm conditions to illicit automated and human responses to faults and attempted intrusions.
- Planned and implemented upgrades to system hardware and software.
- Diagnosed and resolved hardware and software issues.
- Resolved 95% of customer complaints within 24 hours.
- Designed and evaluated WAN and LAN connectivity technologies.
- Identified issues within databases, performed troubleshooting and implemented effective solutions.
- Extracted information from database to compile reports for audit process.
- Prepared management reports using database tools for data collection, project planning and management.
Network Executive
Tikona Infinet Private Limited
11.2014 - 05.2023
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions
- Responded to network outages and issues related to circuits, websites, vendors and telecoms
- Set up hardware and software in optimal configurations to meet network performance requirements
- Monitored network hardware operations to evaluate proper configuration
- Diagnosed and executed resolution for network and server issues
- Designed and evaluated WAN and LAN connectivity technologies
- Managed approximately 50 incoming calls and emails per day from customers.
- Designed and optimized radio frequency networks to improve coverage and quality of service.
- Performed interference analysis and mitigated signal degradation issues.
- Assisted in frequency planning and re-farming to support network expansion and spectrum efficiency.
- Coordinated site surveys and RF testing to assess signal strength and network viability.
Education
BBA - Online BBA
D.Y. Patil Vidyapeeth
Pune02-2025
Diploma in Hardware and Networking -
JETKING
Mumbai12.2013
Skills
- New Installations
- Coverage and Capacity Planning
- Network Performance
- Network Hardware and Software Maintenance
- Network Troubleshooting & Field Testing
- Drive Testing and Analysis
- Hardware and Software Configuration
- Wireless Access Point
- Troubleshooting Network Issues
- Customer support
- System configuration
- Software updates
Timeline
Network Executive
Zeel Infotech Pvt Ltd.
06.2023 - Current
Network Executive
Tikona Infinet Private Limited
11.2014 - 05.2023
BBA - Online BBA
D.Y. Patil Vidyapeeth
Diploma in Hardware and Networking -
JETKING
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