GANESH RAVI
sales executive
Abu Dhabi
Summary
Intend to built a career with leading corporate of hi-tech environment with committed & dedicated people, which will help me to explore myself fully and realize my potential. Diploma in Office Automation M. S Office Visa Status Employment Visa Skills Adaptability and Flexibility, Problem Solving and Time Management, Interpersonal Communication, Quick learner, Team player Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling.
Overview
7
7
years of professional experience
Work History
Receptionist
Isola Di Cocco
- Data entry operations
- Database management
- Telephone call management
- Microsoft operations
- Communication with clients
Salesman
Karama Supermarket
05.2016 - 06.2017
- Increased sales by offering advice on purchases and promoting additional products.
- Promoted and up-sold products and services to meet needs of customers.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Developed and implemented sales strategies to increase profits.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Maintained clean sales floor and straightened and faced merchandise.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Stocker
Majid Al Futtaim Carrefour Hypermarket
01.2019 - Current
- Maintain pricing, stocking and rotation of merchandise in the frozen food department
- Collects payments by accepting cash, checks or charge payments and makes change for customers.
- Monitored inventory levels in stockrooms and alerted management to any discrepancies.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Maintained effective team member communication.
- Greeted customers and directed to requested products.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Kept work areas neat, clean and free from debris.
- Stocked designated items on shelves, end caps and displays.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Stocked warehouse efficiently by comparing item numbers with storage locations.
Frozen Food Supervisor
majid al futtaaim carrefour hypermarket
05.2022 - Current
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Monitored food inventory and supplies to prevent waste.
- Scheduled and rotated staff for adequate coverage and fair distribution of workload.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Checked product shelves to review for proper price labels and handled price changes when requested by management.
- Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
- Stayed current on available products, store promotions, and customer service policies to better serve shoppers.
- Supported promotional plans by updating signage with price changes.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Sales Promoter
land mark LLC
01.2018 - 01.2019
- Identified interest in customers by explaining products and services and initiating conversations.
- Recommended specific product options to meet customer needs.
- Communicated clearly and displayed positive energy and professional outward appearance to foster welcoming environment.
- Maintained inventory by organizing and cleaning stockroom.
- Set up product displays before demonstrations and checked after completing presentation to maintain attractive sales space.
- Motivated team members to meet and exceed sales targets.
- Researched and identified new business opportunities.
- Collected and managed all generated leads from promoters assigned to team on daily basis.
- Greeted customers warmly and pleasantly answered inquiries.
- Worked with team to achieve sales goals for products.
- Provided exceptional customer service to drive satisfaction.
Education
Higher Secondary -
Directorate of Higher Secondary Education
SSLC - undefined
Kerala Board of Public Examination
Technical Skills
NIFE
HOTEL MANAGEMENT - Restaurant And Culinary Management
FOOD CRAFT INSTITUTE
INDIA, KERALA06.2015
Skills
- Database Administration
- Vaccination Administration
- Removing Sutures
- Referral Coordination
- Time Management
- PC Proficiency
- Answer Telephone Calls
- Greet Visitors
Additional Information
- 27/08/1997 R9028324 Valid UAE License holder Single
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Malayalam
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)
Timeline
Frozen Food Supervisor
majid al futtaaim carrefour hypermarket
05.2022 - Current
Stocker
Majid Al Futtaim Carrefour Hypermarket
01.2019 - Current
Sales Promoter
land mark LLC
01.2018 - 01.2019
Salesman
Karama Supermarket
05.2016 - 06.2017
Receptionist
Isola Di Cocco
Higher Secondary -
Directorate of Higher Secondary Education
SSLC - undefined
Kerala Board of Public Examination
Technical Skills
NIFE
HOTEL MANAGEMENT - Restaurant And Culinary Management
FOOD CRAFT INSTITUTE
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